Louise Fitzgerald – författare

This book analyses changes which have occurred in the organization and management of the UK public services over the last 15 years, looking particularly at the restructured NHS. The authors present an up to date analysis around three main themes:1. the transfer of private sector models to the public sector2. the management of change in the public sector3. management reorganization and role changeIn doing so they examine to what extent a New Public Management has emerged and ask whether this is a parochial UK development or of wider international significance. This is a topical and important issue in management training, professional and policy circles.Important analytic themes include: an analysis of the nature of the change process in the UK public services: characterisation of quasi markets; the changing role of local Boards and possible adaptation by professional groupings. The book also addresses the important and controversial question of accountability, and contributes to the development of a general theory of the New Public Management.

This book analyses changes which have occurred in the organization and management of the UK public services over the last 15 years, looking particularly at the restructured NHS. The authors present an up to date analysis around three main themes:1. the transfer of private sector models to the public sector2. the management of change in the public sector3. management reorganization and role changeIn doing so they examine to what extent a New Public Management has emerged and ask whether this is a parochial UK development or of wider international significance. This is a topical and important issue in management training, professional and policy circles.Important analytic themes include: an analysis of the nature of the change process in the UK public services: characterisation of quasi markets; the changing role of local Boards and possible adaptation by professional groupings. The book also addresses the important and controversial question of accountability, and contributes to the development of a general theory of the New Public Management.

Making Wicked Problems Governable? analyzes managed networks established to enhance service delivery within complex, cross-cutting sectors-a cornerstone of the health management reforms pursued by the UK New Labour governments (1997-2010). Drawing on extensive case study data, the revised second edition features a substantially expanded introduction and updated chapters, underscoring its enduring relevance to contemporary Labour government policies and the persistent challenges in health and social care. The book makes three key contributions.The first relates to Network Governance in Practice: It demonstrates that New Labour's reforms were profoundly influenced by Network Governance principles, fundamentally reshaping the structure and delivery of health care services.The second concerns 'Addressing 'Wicked Problems': By integrating the concept of 'wicked problems,' the work explores policy areas where network-based governance may offer a more effective alternative to traditional market mechanisms or hierarchical models. It compellingly argues that wicked problems are pervasive in health policy and thus merit serious consideration as an analytical framework.The third involves a Governmentality Perspective: Employing a governmentality framework, the book provides a fresh theoretical lens for understanding the indirect modes of public service governance, enriching debates on how best to manage complex policy challenges.Ideal for both policy makers and academic readers, Making Wicked Problems Governable? offers critical insights into the transformation of health care governance and presents robust frameworks for addressing some of today's most intractable public policy issues.'

Health services can and should be improved by applying research findings about best practice. Yet, in Knowledge to Action?, the authors explore why it nevertheless proves notoriously difficult to implement change based on research evidence in the face of strong professional views and complex organizational structures. The book draws on a large body of evidence acquired in the course of nearly fifty in-depth case studies, following attempts to introduce evidence-based practice in the UK NHS over more than a decade. Using qualitative methods to study hospital and primary care settings, they are able to shed light on why some of these attempts succeeded where others faltered. By opening up the intricacies and complexities of change in the NHS, they reveal the limitations of the simplistic approaches to implementing research or introducing evidence-based health care. A unique synthesis of evidence, the book brings together data from 1,400 interviews with doctors, nurses, and managers, as well as detailed observations and documentary analysis. The authors provide an analysis, rooted in a range of theoretical perspectives, that underlines the intimate links between organizational structures and cultures and the utilization of knowledge, and draws conclusions which will be of significance for other areas of public management. Their findings have implications for the utilization of knowledge in situations where there is a professional tradition working within a politically sensitive blend of public service, managerial accountability, and technical expertise. Knowledge to Action? will be of interest to Academics, Researchers, and Advanced Students of Organizational Behaviour, Public and Health Management, and Evidence-Based Medicine; and also of particular interest to Practitioners, Clinicians, and Public Health Managers concerned with implementing change to clinical practice.

Health services can and should be improved by applying research findings about best practice. Yet, in Knolwedge to Action?, the authors explore why it nevertheless proves notoriously difficult to implement change based on research evidence in the face of strong professional views and complex organizational structures. The book draws on a large body of evidence acquired in the course of nearly fifty in-depth case studies, following attempts to introduce evidence-based practice in the UK NHS over more than a decade. Using qualitative methods to study hospital and primary care settings, they are able to shed light on why some of these attempts succeeded where others faltered. By opening up the intricacies and complexities of change in the NHS, they reveal the limitations of the simplistic approaches to implementing research or introducing evidence-based health care. A unique synthesis of evidence, the book brings together data from 1,400 interviews with doctors, nurses, and managers, as well as detailed observations and documentary analysis. The authors provide an analysis, rooted in a range of theoretical perspectives, that underlines the intimate links between organizational structures and cultures and the utilization of knowledge, and draws conclusions which will be of significance for other areas of public management. Their findings have implications for the utlization of knowledge in situations where there is a professional tradition working within a politically sensitive blend of public service, managerial accountability, and technical expertise. Knowledge to Action? will be of interest to Academics, Researchers, and Advanced Students of Organizational Behaviour, Public and Health Management, and Evidence-Based Medicine; and also of particular interest to Practitioners, Clinicians, and Public Health Managers concerned with implementing change to clinical practice.

Over the last thirty years, scholars of health care organizations have been searching for concepts and images to illuminate their underlying, and shifting, modes of organizing. Nowhere has this controversy been more intense than in the United Kingdom, given the long succession of top down reorganizations within the National Health Service (NHS) over the last thirty years. This book characterises the nature of key reforms - namely managed networks - introduced in the UK National Health Service during the New Labour period (1997-2010), combining rich empirical case material of such managed networks drawn from different health policy arenas (clinical genetics, cancer networks, sexual health networks, and long term care) with a theoretically informed analysis.The book makes three key contributions. Firstly, it argues that New Labour's reforms included an important network element consistent with underlying network governance ideas, specifying conditions of 'success' for these managed networks and exploring how much progress was empirically evident. Secondly, in order to conceptualise many of the complex health policy arenas studied, the book uses the concept of 'wicked problems': problematic situations with no obvious solutions, whose scope goes beyond any one agency, often with conflicting stakeholder interests, where there are major social and behavioural dimensions to be considered alongside clinical considerations. Thirdly, it makes a contribution to the expanding Foucauldian and governmentality-based literature on health care organizations, by retheorising organizational processes and policy developments which do not fit either professional dominance or NPM models from a governmentality perspective. From the empirical evidence gathered, the book argues that managed networks (as opposed to alternative governance modes of hierarchy or markets) may well be the most suitable governance mode in those many and expanding policy arenas characterised by 'wicked problems', and should be given more time to develop and reach their potential.

This volume provides theory and research on organizational change and predominantly features the application of these ideas to the health care domain, broadly defined. It addresses enduring issues in advancing to an effective health care system. The aim of this book is to offer an accessible and readable text aimed at provoking thought and questioning, and aiding creativity. It proffers arguments and ideas which are firmly based in empirical data and evidence, so that the reader may make informed personal evaluations. This book is designed to furnish a comprehensive theoretical basis for understanding organizational change in health care, as well as selected core issues of contemporary and future importance to the provision of effective care within sustainable systems. A series of coherent themes are addressed throughout the book from differing perspectives. However, every chapter has been written to standalone and be read independently. Each offers resources relevant to its’ focal topic, in the form of references, case studies and critique.Setting out a future research agenda, the book will be vital reading for organizational change researchers and practitioners in the healthcare industry.

This important book examines issues affecting the sustainability and spread of new working practices. The question of why good ideas do not spread, ‘the best practices puzzle’, has been widely recognized. But the ‘improvement evaporation effect’, where successful changes are discontinued, has attracted less attention. Keeping things the way they are has been seen as an organizational problem to be resolved, not a condition to be achieved. This is one of the first major studies of the sustainability of change focusing on the example of the NHS, by a unique team of health service and academic researchers. The findings may apply to a variety of other settings.The agenda set out in 2000 in The NHS Plan is perhaps the largest organization development programme ever undertaken, in any sector, anywhere. The NHS thus offers a valuable ‘living laboratory’ for the study of change. This text shows that sustainability and spread are influenced by a range of issues - contextual, managerial, political, individual, and temporal. Developing a processual perspective, this fresh analysis considers policy implications, and strategies for managing sustainability and spread. This book will be essential reading for students, managers, and researchers concerned with the effective implementation of organizational change.

This important book examines issues affecting the sustainability and spread of new working practices. The question of why good ideas do not spread, ‘the best practices puzzle’, has been widely recognized. But the ‘improvement evaporation effect’, where successful changes are discontinued, has attracted less attention. Keeping things the way they are has been seen as an organizational problem to be resolved, not a condition to be achieved. This is one of the first major studies of the sustainability of change focusing on the example of the NHS, by a unique team of health service and academic researchers. The findings may apply to a variety of other settings.The agenda set out in 2000 in The NHS Plan is perhaps the largest organization development programme ever undertaken, in any sector, anywhere. The NHS thus offers a valuable ‘living laboratory’ for the study of change. This text shows that sustainability and spread are influenced by a range of issues - contextual, managerial, political, individual, and temporal. Developing a processual perspective, this fresh analysis considers policy implications, and strategies for managing sustainability and spread. This book will be essential reading for students, managers, and researchers concerned with the effective implementation of organizational change.

Managing Change is about implementing health care reforms, policies and programs into everyday practices. The book explores organizational change in health care as influenced by contemporary policy and management concepts, and presents and applies theoretical perspectives.

This volume provides theory and research on organizational change and predominantly features the application of these ideas to the health care domain, broadly defined. It addresses enduring issues in advancing to an effective health care system. The aim of this book is to offer an accessible and readable text aimed at provoking thought and questioning, and aiding creativity. It proffers arguments and ideas which are firmly based in empirical data and evidence, so that the reader may make informed personal evaluations. This book is designed to furnish a comprehensive theoretical basis for understanding organizational change in health care, as well as selected core issues of contemporary and future importance to the provision of effective care within sustainable systems. A series of coherent themes are addressed throughout the book from differing perspectives. However, every chapter has been written to standalone and be read independently. Each offers resources relevant to its’ focal topic, in the form of references, case studies and critique.Setting out a future research agenda, the book will be vital reading for organizational change researchers and practitioners in the healthcare industry.

A heartfelt, gently rhyming picture book that captures what it feels like to meet your new best friend for the very first time. I'm a little bit scared. This is all very new. I want to be friends. But what should I do?On a bright, sunny morning, a little boy goes to the animal shelter with his family. Today is a special day; the boy and his new rescue puppy are finally going to meet! Their emotions, uncertainties and hopes mirror each other as they take their first tentative steps towards friendship and promise to be there for each other, forever and always.With touching words that can be read from the point of view of the boy or the dog this book is a wonderful tool for teaching empathy – an ideal gift to help children understand how to approach a new pet and gently welcome their new best friend into their forever home. Beautifully illustrated throughout with soft, heart-melting artwork by renowned illustrator Chuck Groenink.

This insightful Research Handbook delivers a comprehensive analysis of the significant contemporary trends and issues affecting human resource management (HRM) for health care, and their subsequent impact on individuals, organisations and national health services.Over the last twenty years the combination of new role creation, technical advances in clinical work, changes to clinician working hours and patient-service expectation has changed HRM within health care beyond recognition. Bringing together original contributions from leading international scholars, this Research Handbook utilises empirical evidence within theoretical frameworks to explain the dynamics behind the management of human resources for health care and their resulting effects. Through an in-depth analysis of the potential means of improvement, contributors highlight key action areas for critical issues facing health care providers, such as the collaboration between HRM and public health, the importance of support workers and the crucial need for HRM leadership at multiple organisational levels.The Research Handbook on Contemporary Human Resource Management for Health Care provides a forward-thinking resource for students, academics and researchers working in HRM health and social care, health care leadership and health management. It will also be of great benefit to policy makers, human resource managers and clinical professionals in both local and national health care organisations.

Get ready for a magical bedtime ride in this soothing story that helps children settle down to sleep. Perfect for fans of the Ten Minutes to Bed series, There's a Bear in Your Book and Goodnight Moon."Irresistible" - The Sunday Times on The Quickest Bedtime Story Ever, also by Louise Fitzgerald, illustrated by Kate Hindley.Join the adventures of these adorable baby animals as they ride the Night-Time Train and get ready for bed, stopping at some magical places along the way. At Pyjamaville, helpful birds will find the comfiest clothes, and at Toothbrush Town, a friendly octopus is waiting to brush everyone's teeth! Then curl up with a story at Library Land before the last stop of all . . . Starlight Skies, where your bed in the clouds awaits.Reading this lyrical rhyming story to a child is a wonderful way to help them wind down, ready for sleep. Children will fall in love with Margarita Kukhtina's captivating artwork, and will enjoy spotting some familiar fairy tale characters along the way!

Get ready for a magical bedtime ride in this soothing story that helps children settle down to sleep. Perfect for fans of the Ten Minutes to Bed series, There's a Bear in Your Book and Goodnight Moon."Irresistible" - The Sunday Times on The Quickest Bedtime Story Ever, also by Louise Fitzgerald, illustrated by Kate Hindley.Join the adventures of these adorable baby animals as they ride the Night-Time Train and get ready for bed, stopping at some magical places along the way. At Pyjamaville, helpful birds will find the comfiest clothes, and at Toothbrush Town, a friendly octopus is waiting to brush everyone's teeth! Then curl up with a story at Library Land before the last stop of all . . . Starlight Skies, where your bed in the clouds awaits.Reading this lyrical rhyming story to a child is a wonderful way to help them wind down, ready for sleep. Children will fall in love with Margarita Kukhtina's captivating artwork, and will enjoy spotting some familiar fairy tale characters along the way!

The speediest bedtime story you will ever read - it's only ten words long!Welcome to the quickest bedtime story ever! Your little one will be asleep in seconds. But wait! There are a couple of things you must do first. Have you plumped up the pillows? And colour-co-ordinated the teddy bears? Getting ready for a story is a very important business, I'll have you know... This hilarious and engaging bedtime story will help to settle down even the most restless readers.Ingenious, inventive, and interactive, this laugh-out-loud picture book is guaranteed to become a bedtime favourite. From debut author Louise Fitzgerald and bestselling artist Kate Hindley, winner of the Sainsbury's Children's Book Award and Oscar's Book Prize in 2021.Every Nosy Crow paperback picture book comes with a free 'Stories Aloud' audio recording. Just scan the QR code and listen along!

The speediest bedtime story you will ever read - it's only ten words long!Praise for The Quickest Bedtime Story Ever!:"It's a brilliant story you'll love, share and never forget." - BookTrust"Ingenious and Fun" - The BooksellerWelcome to the quickest bedtime story ever! Your little one will be asleep in seconds. But wait! There are a couple of things you must do first. Have you plumped up the pillows? And colour-co-ordinated the teddy bears? Getting ready for a story is a very important business, I'll have you know...Creative, inventive, and interactive, this laugh-out-loud picture book is guaranteed to become a bedtime favourite. From debut author Louise Fitzgerald and bestselling artist Kate Hindley, winner of the Sainsbury's Children's Book Award and Oscar's Book Prize in 2021.Every Nosy Crow paperback picture book comes with a free 'Stories Aloud' audio recording. Just scan the QR code and listen along!Includes a FREE Nosy Crow Stories Aloud® audiobook! Scan the code, hear the story.

Mamma Mia! The Movie (2008) was one of the top international box-office hits of its year and the fastest selling DVD in British history. Responses were passionate but polarized: while legions of fans participated in celebratory sing-along screenings, critics dismissed it as a 'Super Pooper'. The critical split often ran along the fault line of gender, with 'snobbish and misogynist' male critics initially unimpressed by the uninhibited, tongue-in-cheek frivolity of this rare film written, produced and directed by women. When won over, critics termed the triumph of emotion over intellect as a seduction, evoking the question of the film's theme song: 'How Can I Resist You?' This welcome first book on a twenty-first-century cultural phenomenon explores these diverse responses to Mamma Mia!, ranging from enthusiastic embrace to utter repudiation, and investigates key issues such as the film's representation of female friendship, its depiction of maternal and paternal identities and the focus on the older female protagonist, as well as its status as 'jukebox' musical, queer text and product of female authorship.Empire magazine's critic Ian Nathan concluded his bemused account of the film's unprecedented success by stating: 'Mamma Mia! is not like other films'. This book aims to explore exactly how and why that is the case.