Ariel C. Avgar – författare

Across the globe healthcare systems face the extremely complex and difficult challenge of reducing the cost of care while simultaneously increasing access and improving quality. As a result, healthcare organizations have been experimenting with a variety of different innovations designed to address the multiple and competing challenges and pressures affecting their industry from major health insurance and payment reforms (e.g., the U.S. Patient Protection and Affordable Care Act) to changes in the competitive landscape for those delivering care (e.g., in some areas increasing competition, increasing consolidation in others). This volume provides a comprehensive and in-depth analysis of the widespread innovations and organizational changes taking hold within the healthcare industry in the United States and the United Kingdom, their antecedents, and their consequences for different stakeholders. In an effort to provide a rich and multifaceted portrait of the rapidly evolving healthcare landscape, the volume brings together researchers from a range of scholarly disciplines and documents changes and innovations related to labor and employment relations, technological advances, and new methods of delivering patient care.

In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called “alternative dispute resolution” (ADR), an approach that involves the use of mediation, arbitration, and other third-party dispute resolution techniques, rather than litigation, to resolve workplace disputes. Some employers have established so-called “conflict management systems,” a pro-active, strategic approach to handling workplace conflict. This volume contains chapters by some of the world’s leading scholars of workplace dispute resolution and conflict management as well as chapters by emerging younger scholars in these fields. The chapters present original research that combines cutting-edge thinking about the theoretical dimensions of ADR and conflict management along with rigorous empirical analyses of real-life data.

In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called “alternative dispute resolution” (ADR), an approach that involves the use of mediation, arbitration, and other third-party dispute resolution techniques, rather than litigation, to resolve workplace disputes. Some employers have established so-called “conflict management systems,” a pro-active, strategic approach to handling workplace conflict. This volume contains chapters by some of the world’s leading scholars of workplace dispute resolution and conflict management as well as chapters by emerging younger scholars in these fields. The chapters present original research that combines cutting-edge thinking about the theoretical dimensions of ADR and conflict management along with rigorous empirical analyses of real-life data.

This insightful Research Handbook delivers a comprehensive analysis of the significant contemporary trends and issues affecting human resource management (HRM) for health care, and their subsequent impact on individuals, organisations and national health services.Over the last twenty years the combination of new role creation, technical advances in clinical work, changes to clinician working hours and patient-service expectation has changed HRM within health care beyond recognition. Bringing together original contributions from leading international scholars, this Research Handbook utilises empirical evidence within theoretical frameworks to explain the dynamics behind the management of human resources for health care and their resulting effects. Through an in-depth analysis of the potential means of improvement, contributors highlight key action areas for critical issues facing health care providers, such as the collaboration between HRM and public health, the importance of support workers and the crucial need for HRM leadership at multiple organisational levels.The Research Handbook on Contemporary Human Resource Management for Health Care provides a forward-thinking resource for students, academics and researchers working in HRM health and social care, health care leadership and health management. It will also be of great benefit to policy makers, human resource managers and clinical professionals in both local and national health care organisations.