Mario Pezzillo Iacono – författare

Digital transformation has challenged public administrations in terms of their decision-making processes, relationships with citizens and internal management issues, such as workflows, teamwork, leadership, culture and human resources management. Digitalization processes have brought about the introduction of new forms of working that have revolutionized traditional work practices by redefining individual and organizational boundaries, and social bonds with the introduction of greater flexibility and autonomy in the choice of space, time and technological tools. These issues have prompted research on the growing intensive use of agile working, e.g., smart, remote, hybrid work, from different angles including organizational or job design, human-centeredness or ethics of technologies adopted, and their effects on quality of work, employee well-being, organizational models, and economies overall.This book provides a holistic picture of digital transformation in the public sector paying attention to its effects at the individual level but also considering the interdependency between the individual, organizational and context/societal levels. It collects original theoretical and empirical contributions addressing how digital transformation is shaping organizational practices, new forms of work and workplaces in the public sector. It employs a comprehensive mixed methodology comprising qualitative, quantitative, and emerging digital research methods, to explore the multifaceted and complex nature of this topic at different levels and to render the study trustworthy.By exploring both positive and negative aspects of digital transformation, the book offers a holistic picture that supports theoretical, practical and policy implications, reinforcing the understanding of how new forms of work may support the effective design of flexible and sustainable organizational models.

Digital transformation has challenged public administrations in terms of their decision-making processes, relationships with citizens and internal management issues, such as workflows, teamwork, leadership, culture and human resources management. Digitalization processes have brought about the introduction of new forms of working that have revolutionized traditional work practices by redefining individual and organizational boundaries, and social bonds with the introduction of greater flexibility and autonomy in the choice of space, time and technological tools. These issues have prompted research on the growing intensive use of agile working, e.g., smart, remote, hybrid work, from different angles including organizational or job design, human-centeredness or ethics of technologies adopted, and their effects on quality of work, employee well-being, organizational models, and economies overall.This book provides a holistic picture of digital transformation in the public sector paying attention to its effects at the individual level but also considering the interdependency between the individual, organizational and context/societal levels. It collects original theoretical and empirical contributions addressing how digital transformation is shaping organizational practices, new forms of work and workplaces in the public sector. It employs a comprehensive mixed methodology comprising qualitative, quantitative, and emerging digital research methods, to explore the multifaceted and complex nature of this topic at different levels and to render the study trustworthy.By exploring both positive and negative aspects of digital transformation, the book offers a holistic picture that supports theoretical, practical and policy implications, reinforcing the understanding of how new forms of work may support the effective design of flexible and sustainable organizational models.

Digital transformation has challenged public administrations in terms of their decision-making processes, relationships with citizens and internal management issues, such as workflows, teamwork, leadership, culture and human resources management. Digitalization processes have brought about the introduction of new forms of working that have revolutionized traditional work practices by redefining individual and organizational boundaries, and social bonds with the introduction of greater flexibility and autonomy in the choice of space, time and technological tools. These issues have prompted research on the growing intensive use of agile working, e.g., smart, remote, hybrid work, from different angles including organizational or job design, human-centeredness or ethics of technologies adopted, and their effects on quality of work, employee well-being, organizational models, and economies overall.This book provides a holistic picture of digital transformation in the public sector paying attention to its effects at the individual level but also considering the interdependency between the individual, organizational and context/societal levels. It collects original theoretical and empirical contributions addressing how digital transformation is shaping organizational practices, new forms of work and workplaces in the public sector. It employs a comprehensive mixed methodology comprising qualitative, quantitative, and emerging digital research methods, to explore the multifaceted and complex nature of this topic at different levels and to render the study trustworthy.By exploring both positive and negative aspects of digital transformation, the book offers a holistic picture that supports theoretical, practical and policy implications, reinforcing the understanding of how new forms of work may support the effective design of flexible and sustainable organizational models.

This book explores the diversity of topics, views and perspectives focused on the relationship between information systems, organizations and managerial control. It brings together theories and practices by a diverse group of scholars working in different disciplines: organization, management, accounting, information systems development, human-computer interaction. The volume is divided into three sections, each one focusing on a specific theme: organizational change, innovation and information and communication technologies; organizational control, accounting and information systems; information, knowledge and project management practices. The book is based on a selection of the best research papers - original double blind peer reviewed contributions of the annual conference of the Italian chapter of AIS, held in Milan, Italy in December 2013.