Tricia Kennedy – författare
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"Since myths can be hard to test and compare, we get an intellectual free for all that allows bullshit to prosper and propagate, for decades, even when subsequent human science research has overturned it."
How humans decide what to believe, in their professional and personal lives, is vital. It applies to our interest area, the myths of organizational change, but also critically to life, such as health and medical decisions, fake news, politics, and more.
Once a myth takes root, whether true or false, it sticks. Transmitted by the media and reiterated by gurus, it becomes a cultural "truth". Take the idea that people are left-brained or right-brained and that the latter are more creative. Psychologists debunk this claim until they''re blue in the face, yet it has mythological stature, including among some change professionals.
This idea stickiness is endemic in the organizational change profession. Many of its signature ideas are decades old, yet they have stuck without any re-evaluation as research and knowledge in the human sciences has proved them false.
For example, the very first model Paul and Tricia learned as organizational change consultants was the Kübler-Ross "grief model" which was supposed to describe the organizational change experience. Later, they began to wonder how the emotional experience of the dying became a template for business change of all kinds.
Similarly, early writers picked up the "unfreeze change refreeze" model, and it became paradigmatic, eventually finding its way into harmful ideas such as creating a "sense of urgency" or "burning platform". The Science of Organizational Change, published in 2015 and revised in 2019, took the first stab at identifying myths in the world of change. Each myth in that book deserved a chapter-length exploration that it did not receive.
Change Myths does just that. It takes six of the most popular and well-known change myths and gives them the exploration they deserve, applying a scientific and critical lens to their origins and supporting evidence.
Some of those myths debunked are the Myers-Briggs Type Indicator, Learning Styles, resistance to change, and "sense of urgency."
Change Myths begins a long-overdue conversation: What does it cost businesses to cling to outdated and disproven ideas?
This, more than any dissection of a specific myth, offers an opportunity to transform the world of organizational change toward one more grounded in evidence and critical thinking.
Perhaps more than ever, every professional, business leader, worker, citizen, parent, and adult needs better tools to parse and discern the deluge of information they encounter daily to help make decisions where knowledge sources conflict.
The tools in Change Myths will help the reader sift through and debunk myths in all walks of life.
Future of Change Management
Collected Essays from Leading Thinkers and Practitioners
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There is a quiet revolution happening in change management - in our understanding of how the human mind handles transitions, in behavioral science-based approaches that are many times more effective, and in how new tools help navigate the complexities of change.
Many businesses and even many experts struggle to keep up and, as a result, cling onto old methods that produce mediocre results.
Volume I in the Future of Change Management series starts a journey to change the way businesses change. It has up-to-the-minute treatments of the following topics:
mental health,ChatGPT,neuroscience,behavioral science and culture change,behavioral science and HR,behavioral science and evidence-based change,design thinking, neurodiversity,people analytics, andbehavioral science tools.But why?
Imagine that right now, you assemble the best 50 change experts you can find. You ask, "What do you think the most important factor is in organizational change?"
Among the hundred different responses you might hear are trust, psychological safety, inclusion, wellness, purpose, empathy, creativity, changing behaviors, coaching, lean, transformational leadership, emotional intelligence, agile teams, changing culture, facilitating conflict, and leadership alignment.
Now pull down your dusty old CMBOK, Kotter, Prosci, Conner, CCMP, or other change "bible." Find how to create trust, empathy, or creativity in there. Find agile, or lean. Find psychological safety or facilitating conflict.
The fact is that canonical certifications and the work of esteemed pioneers haven''t kept up. Change is too complex, the world is changing too quickly, and science is moving too fast.
The Future of Change Management series aims to bridge the chasm between old school change and the newest ideas.
The Future of Change Management explores the frontiers with expert author-practitioners such as Hilary Scarlett, Newton Cheng, Ignacio Etchebarne, James Healy, Philip Jordanov, Beirem Ben Barrah, Scott Young, Yves Van Durme, Natasha Young, Robert Meza, and Patrick Gallagher.
The book''s editors, Paul Gibbons, and Tricia Kennedy published Change Myths in 2023, and Paul has published five other books on change - notably the bestseller The Science of Organizational Change.