Operations and Supply Chain Management: 2024 Release ISE

Associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in operations management and management science. Dr. Stevenson is the author of textbooks in management science, statistics, and operations management. His articles have appeared in Management Science, Decision Sciences, Quality Progress, and other journals. He received a bachelor's degree in industrial engineering, an MBA, and a Ph.D. in production/operations management, from Syracuse University.

• 1 Introduction to Operations Management2 Competitiveness, Strategy, and Productivity 3 Forecasting 4 Product and Service Design Supplement to 4 Reliability 5 Strategic Capacity Planning for Products and Services Supplement to 5 Decision Theory6 Process Selection and Facility Layout 7 Work Design and Measurement Supplement to 7 Learning Curves 8 Location Planning and Analysis 9 Management of Quality 10 Quality Control 11 Aggregate Planning and Master Scheduling12 Inventory Management 13 MRP and ERP 14 JIT and Lean Operations Supplement to14 Maintenance 15 Supply Chain Management 16 Scheduling 17 Project Management 18 Management of Waiting Lines 19 Linear Programming Appendix A: Answers to Selected Problems Appendix B: Tables Appendix C: Working with the Normal Distribution Appendix D: Ten Things to Remember Beyond the Final Exam