Marc Holzer - Böcker

This volume includes perspectives on public service selected from six decades of major public administration journals. Recurring themes include: motivations to enter the public service, positive and negative images of public servants and of government, conflicts between loyalty to the organization and loyalty to the public, morale, burnout, and tur

This book presents persuasive arguments in support of public service and those who work within it. The authors argue that some services are only appropriate to government control: public safety, highways, armed and emergency services, parks, and public schools. Other services are operated/undertaken by government in response to problems that society and the private sector have failed to solve: housing, transportation, clean air and water, and so on. In both instances, the public sector requires complex problem-solving processesùnever simple solutionsùand, despite the negative images of (bumbling) bureaucrats imprinted on the public consciousness, Government at Work shows how public servants do difficult jobs well. Marc Holzer and Kathe Callahan compile evidence that creativity, productivity, and excellence are not strangers to, but often characteristic of, government programs. The public sectorÆs innovative problem-solving should be exploited in the attack on complex problems as they emerge in our society.

This book presents persuasive arguments in support of public service and those who work within it. The authors argue that some services are only appropriate to government control: public safety, highways, armed and emergency services, parks, and public schools. Other services are operated/undertaken by government in response to problems that society and the private sector have failed to solve: housing, transportation, clean air and water, and so on. In both instances, the public sector requires complex problem-solving processesùnever simple solutionsùand, despite the negative images of (bumbling) bureaucrats imprinted on the public consciousness, Government at Work shows how public servants do difficult jobs well. Marc Holzer and Kathe Callahan compile evidence that creativity, productivity, and excellence are not strangers to, but often characteristic of, government programs. The public sectorÆs innovative problem-solving should be exploited in the attack on complex problems as they emerge in our society.

This volume in the "ASPA Classics" series compiles the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. The book includes major sections of original text along with the readings, and provides students and practitioners with a handy reference source for theory development and practice improvement in performance measurement. The coverage is broad, including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The articles are all classics in the field that have endured the test of time and are considered 'must reads' on performance measurement.

This volume in the "ASPA Classics" series compiles the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. The book includes major sections of original text along with the readings, and provides students and practitioners with a handy reference source for theory development and practice improvement in performance measurement. The coverage is broad, including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The articles are all classics in the field that have endured the test of time and are considered 'must reads' on performance measurement.

The ability to create and sustain partnerships is a skill and a strategic capacity that utilizes the strengths and offsets the weaknesses of each actor. Partnerships between the public and private sectors allow each to enjoy the benefits of the other: the public sector benefits from increased entrepreneurship and the private sector utilizes public authority and processes to achieve economic and community revitalization. Partnership Governance in Public Management describes what partnership is in the public sector, as well as how it is managed, measured, and evaluated. Both a theoretical and practical text, this book is a what, why, and how examination of a key function of public management.Examining governing capacity, community building, downtown revitalization, and partnership governance through the lens of formalized public-private partnerships – specifically, how these partnerships are understood and sustained in our society – this book is essential reading for students and practitioners with an interest in partnership governance and public administration and management more broadly. Chapters explore partnering technologies as a way to bridge sectors, to produce results and a new sense of public purpose, and to form a stable foundation for governance to flourish.

This volume includes perspectives on public service selected from six decades of major public administration journals. Recurring themes include: motivations to enter the public service, positive and negative images of public servants and of government, conflicts between loyalty to the organization and loyalty to the public, morale, burnout, and turnover. The volume also includes cross-national analyses of the public service in other systems, proposals for rethinking public service systems, and questions as to the future of the public service. It recaptures a long, continuing debate as to the health of the public service, and in so doing suggests agendas for university research and administrative action.

A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.

This insightful text, edited by two renowned experts, provides students of public administration and nonprofit management with a collection of relevant, global case studies and corresponding activities.The chapters are structured around common themes and concepts across the field, including the foundations of public administration, managing people and administering public services, and improving efficiency and efficacy. The cases, which are derived from countries around the world, focus on building the knowledge, skills, and abilities needed by public and nonprofit administrators globally, providing a much-needed supplement to many of the introductory texts in public administration. Each case is contextualized by a short synopsis, reflective questions, references, further reading, and learning activities. The compact case format helps students focus on a specific area of public management, with organization by chapter giving instructors choices among cases and the ability to group related topics. The discussion questions in the cases will develop students’ analytical thinking of real scenarios for the application of course content.Public Administration and Nonprofit Management in Practice should be used as either core or recommended reading for courses on public and nonprofit management at both the undergraduate and graduate levels, including Master of Public Administration (MPA) courses and related degree programmes.Instructors will find comprehensive teaching notes online to support this case-based approach to learning.

This insightful text, edited by two renowned experts, provides students of public administration and nonprofit management with a collection of relevant, global case studies and corresponding activities.The chapters are structured around common themes and concepts across the field, including the foundations of public administration, managing people and administering public services, and improving efficiency and efficacy. The cases, which are derived from countries around the world, focus on building the knowledge, skills, and abilities needed by public and nonprofit administrators globally, providing a much-needed supplement to many of the introductory texts in public administration. Each case is contextualized by a short synopsis, reflective questions, references, further reading, and learning activities. The compact case format helps students focus on a specific area of public management, with organization by chapter giving instructors choices among cases and the ability to group related topics. The discussion questions in the cases will develop students’ analytical thinking of real scenarios for the application of course content.Public Administration and Nonprofit Management in Practice should be used as either core or recommended reading for courses on public and nonprofit management at both the undergraduate and graduate levels, including Master of Public Administration (MPA) courses and related degree programmes.Instructors will find comprehensive teaching notes online to support this case-based approach to learning.

Marc Holzer and Richard W. Schwester have written a fresh and highly engaging textbook for the introductory course in Public Administration. Their coverage is both comprehensive and cutting-edge, including not only all of the essential topics (organizational theory, human resource management, leadership, program evaluation and policy analysis, budgeting, and the politics of public administration), but also reflecting new realities in public administration: the importance of new technology, changes in intergovernmental relations, especially the emphasis on inter-local and shared regional resources, and public performance and accountability initiatives.New to this edition is a dedicated chapter on big data and analytics to support decision-making and problem solving, as well as updates throughout taking stock of the Covid-19 pandemic in the context of public administration, including politics, decision-making, intergovernmental relations, and the interpretation of data presented to the public. An important new feature of this fourth edition is a fully updated and full-featured companion website, written by the authors, containing instructor and student support materials including PowerPoint slides, cases, simulations and links to videos, designed to engage and encourage students to immerse themselves in virtual problem-solving experiences. This fourth edition of Public Administration has been crafted with student appeal in mind. Each of the book’s chapters is generously illustrated with cartoons, quotes, and artwork—all reinforcing the book’s theme that the field of public administration is rooted in the cultural and political world. Each chapter is also supported with a list of key terms, exercises, and additional resources. This comprehensive, contemporary textbook is an ideal introduction to the subject for upper-level undergraduate and first-year graduate students enrolled in courses in public administration and public management.

Marc Holzer and Richard W. Schwester have written a fresh and highly engaging textbook for the introductory course in Public Administration. Their coverage is both comprehensive and cutting-edge, including not only all of the essential topics (organizational theory, human resource management, leadership, program evaluation and policy analysis, budgeting, and the politics of public administration), but also reflecting new realities in public administration: the importance of new technology, changes in intergovernmental relations, especially the emphasis on inter-local and shared regional resources, and public performance and accountability initiatives.New to this edition is a dedicated chapter on big data and analytics to support decision-making and problem solving, as well as updates throughout taking stock of the Covid-19 pandemic in the context of public administration, including politics, decision-making, intergovernmental relations, and the interpretation of data presented to the public. An important new feature of this fourth edition is a fully updated and full-featured companion website, written by the authors, containing instructor and student support materials including PowerPoint slides, cases, simulations and links to videos, designed to engage and encourage students to immerse themselves in virtual problem-solving experiences. This fourth edition of Public Administration has been crafted with student appeal in mind. Each of the book’s chapters is generously illustrated with cartoons, quotes, and artwork—all reinforcing the book’s theme that the field of public administration is rooted in the cultural and political world. Each chapter is also supported with a list of key terms, exercises, and additional resources. This comprehensive, contemporary textbook is an ideal introduction to the subject for upper-level undergraduate and first-year graduate students enrolled in courses in public administration and public management.

Improving Equity through Fiscal Policy: Dashed Dreams explores the delivery of key services to the public and to what extent equity is considered when government allocates resources. Authors Marc K. Fudge and Marc Holzer examine the key topics in a typical public budgeting, finance or policy course including taxation, public choice and political economics from an equity-based lens. They then offer a deep dive into the development of US public policies, tackling a complex history of policies written expressly to undermine or suppress the advancement of Blacks and people of color. The result is a timely supplement to public budgeting and finance courses that encourages readers to recognize and reckon with the persistence of deep disparities – and the ways in which contemporary public budgeting cannot be understood without considering equity.The book begins with a discussion of the value of social equity and how it emerged as a critical component of public administration and policy. It then provides coverage of the economic role of government in society, taxation and its distributional effects, voter suppression, as well as inequities in housing, education and health. It further explores the racial wealth gap as well as positive examples of strategies that have helped to support a fairer and more equal allocation of resources. Improving Equity through Fiscal Policy: Dashed Dreams offers instructors, students, policymakers, elected officials, managers and leaders a critical and necessary re-examination of this important topic.

Improving Equity through Fiscal Policy: Dashed Dreams explores the delivery of key services to the public and to what extent equity is considered when government allocates resources. Authors Marc K. Fudge and Marc Holzer examine the key topics in a typical public budgeting, finance or policy course including taxation, public choice and political economics from an equity-based lens. They then offer a deep dive into the development of US public policies, tackling a complex history of policies written expressly to undermine or suppress the advancement of Blacks and people of color. The result is a timely supplement to public budgeting and finance courses that encourages readers to recognize and reckon with the persistence of deep disparities – and the ways in which contemporary public budgeting cannot be understood without considering equity.The book begins with a discussion of the value of social equity and how it emerged as a critical component of public administration and policy. It then provides coverage of the economic role of government in society, taxation and its distributional effects, voter suppression, as well as inequities in housing, education and health. It further explores the racial wealth gap as well as positive examples of strategies that have helped to support a fairer and more equal allocation of resources. Improving Equity through Fiscal Policy: Dashed Dreams offers instructors, students, policymakers, elected officials, managers and leaders a critical and necessary re-examination of this important topic.

Through contemporary case studies of strategic management at work in the US and Europe, this collection shows that it can no longer be seen as a discipline for long term decisions but has become a central feature of the public sector. Individual chapters offer insights into strategic management capabilities at the national and sub-national level.

Marc Holzer and Richard W. Schwester have written a textbook that is distinct from the dozens of introductory public administration books now in the academic marketplace. Their vision is a unique blend of substance and style—a text that is both informative and enlivening, capturing the evolving nature of the field. The book explores the traditional, essential elements of public administration such as organizational theory, human resource management, leadership, program evaluation and policy analysis, budgeting, and the politics of public administration. Artwork depicts bureaucratic issues, reinforcing each chapter’s themes and creating an informative and aesthetically engaging textbook, while charts, graphs, diagrams, and illustrations add dimensions to the text’s overviews of public administration.New to this edition are three sections that provide a natural flow and progression of the material. Section I provides the theoretical construct of public administration, section II provides actionable material for public administrators, while section III deals with the future of public organizations through the lens of performance improvement and the techniques available to achieve such improvement. Each chapter is complemented by key terms and supplementary readings, and video cases and simulations offer a gateway to engaging students, encouraging them to immerse themselves in virtual problem-solving experiences—testing theory and skills through real-time practical applications. Students will deal with issues related to unemployment, budgeting, the environment, crime and education. The book is accompanied by a comprehensive online Instructors' Manual, complete with PowerPoint slides for each chapter, case studies, relevant YouTube videos to illustrate chapter content, additional artwork, webinars, and relevant films and tv shows to better engage students in important themes of public service. This text, then, is very much a dynamic learning system designed to enliven the teaching of public administration, improve the learning experience, and help motivate students of public service to become problem-solving public servants.

Marc Holzer and Richard W. Schwester have written a textbook that is distinct from the dozens of introductory public administration books now in the academic marketplace. Their vision is a unique blend of substance and style—a text that is both informative and enlivening, capturing the evolving nature of the field. The book explores the traditional, essential elements of public administration such as organizational theory, human resource management, leadership, program evaluation and policy analysis, budgeting, and the politics of public administration. Artwork depicts bureaucratic issues, reinforcing each chapter’s themes and creating an informative and aesthetically engaging textbook, while charts, graphs, diagrams, and illustrations add dimensions to the text’s overviews of public administration.New to this edition are three sections that provide a natural flow and progression of the material. Section I provides the theoretical construct of public administration, section II provides actionable material for public administrators, while section III deals with the future of public organizations through the lens of performance improvement and the techniques available to achieve such improvement. Each chapter is complemented by key terms and supplementary readings, and video cases and simulations offer a gateway to engaging students, encouraging them to immerse themselves in virtual problem-solving experiences—testing theory and skills through real-time practical applications. Students will deal with issues related to unemployment, budgeting, the environment, crime and education. The book is accompanied by a comprehensive online Instructors' Manual, complete with PowerPoint slides for each chapter, case studies, relevant YouTube videos to illustrate chapter content, additional artwork, webinars, and relevant films and tv shows to better engage students in important themes of public service. This text, then, is very much a dynamic learning system designed to enliven the teaching of public administration, improve the learning experience, and help motivate students of public service to become problem-solving public servants.

The ability to create and sustain partnerships is a skill and a strategic capacity that utilizes the strengths and offsets the weaknesses of each actor. Partnerships between the public and private sectors allow each to enjoy the benefits of the other: the public sector benefits from increased entrepreneurship and the private sector utilizes public authority and processes to achieve economic and community revitalization. Partnership Governance in Public Management describes what partnership is in the public sector, as well as how it is managed, measured, and evaluated. Both a theoretical and practical text, this book is a what, why, and how examination of a key function of public management.Examining governing capacity, community building, downtown revitalization, and partnership governance through the lens of formalized public-private partnerships – specifically, how these partnerships are understood and sustained in our society – this book is essential reading for students and practitioners with an interest in partnership governance and public administration and management more broadly. Chapters explore partnering technologies as a way to bridge sectors, to produce results and a new sense of public purpose, and to form a stable foundation for governance to flourish.

Through contemporary case studies of strategic management at work in the US and Europe, this collection shows that it can no longer be seen as a discipline for long term decisions but has become a central feature of the public sector. Individual chapters offer insights into strategic management capabilities at the national and sub-national level.

E-Governance and Civic Engagement: Factors and Determinants of E-Democracy examines how e-government facilitates online public reporting, two-way communication and debate, online citizen participation in decision-making, and citizen satisfaction with e-governance. The book explores the impacts from governments that have engaged their citizens online, discusses issues and challenges in adopting and implementing online civic engagement initiatives globally, and helps guide practitioners in their transition to e-governance.

Governments have always required large public organizations, or bureaucracies, to deliver on their promises. Yet most people leading and managing those agencies lack understanding of the full toolkit of values, insights and findings that are necessary. Considering how public administration can learn from a wide range of disciplines ranging from history and the humanities to management and the social sciences, Marc Holzer delineates new ways of transforming organizations and building trust in governments.Reflecting upon the well-established field of studies on public administration, this book examines how it might reposition itself as society’s necessary and best investment. Concise and timely, the book first draws on the arts and humanities for portrayals of bureaucracy’s unintended impacts, before moving to highlight that public organizations must deliver on governmental promises to build trust with their stakeholders, outlining how willful blindness can result in organizational disasters. Holzer concludes by confronting the popular notion that governments should be run according to the principles of the private sector, and provides an insightful rethinking of how public administration should be practiced.Demonstrating the full range of competencies necessary to manage the public sector, Rethinking Public Administration will be essential reading for all scholars and students of public administration and management, public policy, government and political science. Providing a practical approach to the topic, it will also be advantageous to policymakers and other actors involved in the public sector.

This book represents a major attempt to draw together two fundamental streams of research: intergovernmental relations and multi-level governance (MLG). Combining US and European schools of thought, this timely volume outlines key areas of convergence and divergence.IGR concerns interactions within the public sector and is traditionally favored in America, whereas MLG is more pertinent to the crossroads of the vertical (intergovernmental) and horizontal (state-society) dimensions and is considered foremost a European approach. The principal objective of this book is to bridge the gap between academic communities on either side of the Atlantic. Prominent scholars have gathered together for this volume and their various contributions, both individually and as a whole, provide a fresh and novel perspective on IGR and MLG and their interconnections.This innovative book will be of particular appeal to scholars and students of political science in America, Europe and beyond as well as practitioners in US and EU governments. The companion volume Policy, Performance and Management in Governance and Intergovernmental Relations is also available from Edward Elgar Publishing.