Don Peppers – författare
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16 produkter
Rules to Break and Laws to Follow
How Your Business Can Beat the Crisis of Short-Termism
Inbunden, 2008
287 kr
Lägg i varukorg
Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism "A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to Follow persuasively shows the connection between customer trust and …
Rules to Break and Laws to Follow
How Your Business Can Beat the Crisis of Short-Termism
E-bok, 2008
340 kr
Lägg i varukorg
Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism "A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to Follow persuasively shows the connection between customer trust and …
Managing Customer Relationships
A Strategic Framework
E-bok, 2004
1125 kr
Lägg i varukorg
In today’s competitive marketplace, customer relationship management is critical to a company’s profitability and long-term success. To become more customer focused, skilled managers, IT professionals and marketing executives must understand how to build profitable relationships with each customer …
Extreme Trust
Turning Proactive Honesty and Flawless Execution into Long-Term Profits, Revised
E-bok, 2012
79 kr
Lägg i varukorg
How companies can stay competitive in a world of total transparency. With their first book, 1993''s The One-to-One Future, Don Peppers and Martha Rogers introduced the idea of managing interactive customer relationships, long before the Web and social networking made it standard business practice. …
Rules to Break and Laws to Follow
How Your Business Can Beat the Crisis of Short-Termism
E-bok, 2012
333 kr
Lägg i varukorg
Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism "A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to Follow persuasively shows the connection between customer trust and …
Managing Customer Experience and Relationships
A Strategic Framework
E-bok, 2016
1259 kr
Lägg i varukorg
Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer Experience and Relationships, Third Edition positions the customer as central to long-term strategy, and provides essential guidance toward optimizing that relationship for the long haul. By gaining a …
Managing Customer Experience and Relationships
A Strategic Framework
E-bok, 2016
1232 kr
Lägg i varukorg
Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer Experience and Relationships, Third Edition positions the customer as central to long-term strategy, and provides essential guidance toward optimizing that relationship for the long haul. By gaining a …
Managing Customer Experience and Relationships
A Strategic Framework
Inbunden, 2022
1084 kr
Lägg i varukorg
Every business on the planet is trying to maximize the value created by its customersLearn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for …
Managing Customer Experience and Relationships
A Strategic Framework
E-bok, 2022
1258 kr
Lägg i varukorg
Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for …
Managing Customer Experience and Relationships
A Strategic Framework
E-bok, 2022
1258 kr
Lägg i varukorg
Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for …
Rules to Break and Laws to Follow
How Your Business Can Beat the Crisis of Short-Termism
Av Ph.D. Martha Rogers, Don Peppers
Ljudbok, 2008
529 kr
Lägg i varukorg
Rule #1: The best measure of success for your business is current sales and profit. Rule # 2: With the right sales and marketing effort, you can always get more customers. Rule # 3: Company value is created by offering differentiated products and services. These three golden rules for running a …
Do You Want to Keep Your Customers Forever?
Av Martha Rogers, Don Peppers m. fl.
E-bok, 2010
137 kr
Lägg i varukorg
This classic article shows how to make mass customization and efficient and personal marketing work by putting the producer and consumer in a "learning relationship." Over time, this ongoing relationship allows your company to meet a customer''s changing needs over time. Furthermore, as your …
Do You Want to Keep Your Customers Forever?
Av Joseph B. Pine, Don Peppers
Inbunden
258 kr
Lägg i varukorg
Managing Customer Relationships
A Strategic Framework
E-bok, 2015
970 kr
Tillfälligt slut
MANAGING CUSTOMER RELATIONSHIPSA Strategic Framework Praise for the first edition:"Peppers and Rogers do a beautiful job of integrating actionable frameworks, the thinking of other leaders in the field, and best practices from leading-edge companies."—Dr. Hugh J. Watson, C. Herman and Mary Virginia …
