Martha Rogers – författare
Visar alla böcker från författaren Martha Rogers. Handla med fri frakt och snabb leverans.
21 produkter
Rules to Break and Laws to Follow
How Your Business Can Beat the Crisis of Short-Termism
Inbunden, 2008
286 kr
Lägg i varukorg
Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism "A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to Follow persuasively shows the connection between customer trust and …
Rules to Break and Laws to Follow
How Your Business Can Beat the Crisis of Short-Termism
E-bok, 2008
340 kr
Lägg i varukorg
Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism "A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to Follow persuasively shows the connection between customer trust and …
Managing Customer Relationships
A Strategic Framework
E-bok, 2004
1125 kr
Lägg i varukorg
In today’s competitive marketplace, customer relationship management is critical to a company’s profitability and long-term success. To become more customer focused, skilled managers, IT professionals and marketing executives must understand how to build profitable relationships with each customer …
Extreme Trust
Turning Proactive Honesty and Flawless Execution into Long-Term Profits, Revised
E-bok, 2012
79 kr
Lägg i varukorg
How companies can stay competitive in a world of total transparency. With their first book, 1993''s The One-to-One Future, Don Peppers and Martha Rogers introduced the idea of managing interactive customer relationships, long before the Web and social networking made it standard business practice. …
Rules to Break and Laws to Follow
How Your Business Can Beat the Crisis of Short-Termism
E-bok, 2012
340 kr
Lägg i varukorg
Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism "A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to Follow persuasively shows the connection between customer trust and …
Managing Customer Experience and Relationships
A Strategic Framework
E-bok, 2016
1259 kr
Lägg i varukorg
Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer Experience and Relationships, Third Edition positions the customer as central to long-term strategy, and provides essential guidance toward optimizing that relationship for the long haul. By gaining a …
Managing Customer Experience and Relationships
A Strategic Framework
E-bok, 2016
1232 kr
Lägg i varukorg
Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer Experience and Relationships, Third Edition positions the customer as central to long-term strategy, and provides essential guidance toward optimizing that relationship for the long haul. By gaining a …
Managing Customer Experience and Relationships
A Strategic Framework
Inbunden, 2022
1084 kr
Lägg i varukorg
Every business on the planet is trying to maximize the value created by its customersLearn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for …
Managing Customer Experience and Relationships
A Strategic Framework
E-bok, 2022
1258 kr
Lägg i varukorg
Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for …
Managing Customer Experience and Relationships
A Strategic Framework
E-bok, 2022
1258 kr
Lägg i varukorg
Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for …
Best Laid Plans
A Bloomfield Novel
E-bok, 2013
223 kr
Lägg i varukorg
Welcome to Bloomfield, where life is simple, love is real, and stories are shared. Architect and hometown boy Hal McKenzie is called back to Bloomfield when the mayor needs help figuring out how to expand the city hall and courthouse. That will mean having to move the old Founders Cottage provided …
Bernie's Journey
E-bok, 2012
59 kr
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This is a story about an earthworm who digs in the dirt and goes places that are always an adventure. What Bernie experiences coincides with real life and how we can learn from an earthworm how to cope with people, places, and things.
Bernie Goes to the Beach
Bernie''s Journey
E-bok, 2012
59 kr
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This is the second book in the Bernie''s Journey series. It takes Bernie to an unfamiliar place, where his close call has a happy outcome.
Bernie Finds a Friend
E-bok, 2013
15 kr
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Travel with Bernie as he goes on an adventure, experiencing a new and unlikely friendship. He finds out that sometimes you can become friends with someone you never thought possible! Also, look for the first two books in the series; Bernies Journey and Bernie Goes to the Beach!
Do You Want to Keep Your Customers Forever?
Av Martha Rogers, Don Peppers m. fl.
E-bok, 2010
137 kr
Lägg i varukorg
This classic article shows how to make mass customization and efficient and personal marketing work by putting the producer and consumer in a "learning relationship." Over time, this ongoing relationship allows your company to meet a customer''s changing needs over time. Furthermore, as your …
Sustainable Finance for Asia and the Pacific
Protecting and Restoring Coral Reefs
Häftad, 2024
438 kr
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This report explores the benefits of Asia and the Pacific's coral reefs, outlines the myriad risks they face from climate change, pollution, and development, and considers how nature-positive investments can finance their protection and restoration.Outlining how over 85% of the region's coral reefs …
Managing Customer Relationships
A Strategic Framework
E-bok, 2015
970 kr
Tillfälligt slut
MANAGING CUSTOMER RELATIONSHIPSA Strategic Framework Praise for the first edition:"Peppers and Rogers do a beautiful job of integrating actionable frameworks, the thinking of other leaders in the field, and best practices from leading-edge companies."—Dr. Hugh J. Watson, C. Herman and Mary Virginia …