Enda Brophy - Böcker
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2 produkter
2 produkter
304 kr
Skickas inom 10-15 vardagar
WINNER of The Gertrude J. Robinson Book Prize, awarded by the Canadian Communication Association, and the Canadian Association of Work and Labour Studies, Book of the Year Award. This book examines the striking rise of call centres over the past quarter century through the lens of the resistance and collective organizing generated by workers along the digital assembly lines. Drawing on field research in Atlantic Canada, Ireland, Italy, and New Zealand, Enda Brophy investigates the contested making of the transnational call centre workforce and its integration into the circuits of global capitalism. Moving beyond depictions of call centre labour as either entirely liberated or utterly subordinated, Language Put to Work inquires into the forms of work refusal and insubordination provoked by the spread of these communicative workplaces, including informal strategies of quitting, slacking and sabotage, conventional trade union activity, tactical innovations at the margins of the labour movement, and forms of self-organization forged by workers outside of the established trade union movement. Weaving rich empirical evidence together with political-economic analysis and theories of resistance, this book argues that the submission of language to the production of value in the call centre is a process of proletarianization rather than professionalization, and that the new working class has widely opposed this transformation.
- Nyhet
250 kr
Skickas inom 3-6 vardagar
First-hand accounts from the tech sector’s resurgent labor movement as artificial intelligence gains ground in every facet of our lives. As tech billionaires align with Trump, they are also launching a renewed assault on labor through artificial intelligence and alienating tactics. But for now, it still takes workers to make fortunes for the bosses, and collective action is again on the rise. The rank and file are now coming from precarious new “gig jobs” and drawing strength from a class of worker who does what computers still cannot. Previously thought to be “unorganizable,” these workers are part of a North American movement that is reaffirming faith in collective revolutionary action through new methods of organizing, new ways of association, and a new synthesis of traditional labor activities with original research. To capture this growing class consciousness, the Capacitor Collective has conducted ten illuminating interviews with platform workers and organizers whose efforts align traditional motives with new tactics in a text that shakes up the worker inquiry tradition and imagines new ways to produce knowledge with and for the movement.