Helen Hamilton-Shaw – författare
Visar alla böcker från författaren Helen Hamilton-Shaw. Handla med fri frakt och snabb leverans.
7 produkter
Innovations in Client Experience
Av Ken Grady, Julian Summerhayes m. fl.
Häftad, 2018
2932 kr
Lägg i varukorg
Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. …
Innovations in Client Experience
Av Helen Hamilton-Shaw, Judith McKay m. fl.
E-bok, 2021
2797 kr
Lägg i varukorg
Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. …
Innovations in Client Experience
Av Helen Hamilton-Shaw, Judith McKay m. fl.
E-bok, 2021
2797 kr
Lägg i varukorg
Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. …
Client Experience
How to Optimize Client Service and Deliver Value
Av Paul A Williams, Helen Hamilton-Shaw m. fl.
E-bok, 2021
2235 kr
Lägg i varukorg
We all know that law is a people business. Clients buy from lawyers whom they like, respect, and trust, and they judge those lawyers and their firms on the quality of service that the firm provides, the results achieved, and whether they receive value for money. This applies to corporate, …
Client Experience
How to Optimize Client Service and Deliver Value
Av Paul A Williams, Helen Hamilton-Shaw m. fl.
E-bok, 2021
2235 kr
Lägg i varukorg
We all know that law is a people business. Clients buy from lawyers whom they like, respect, and trust, and they judge those lawyers and their firms on the quality of service that the firm provides, the results achieved, and whether they receive value for money. This applies to corporate, …
What Clients Want from Law Firms
Av Ian White, Adrienne Gubbay m. fl.
Häftad, 2025
1943 kr
Lägg i varukorg
Research shows that most lawyers think they know what their clients want – but their clients don’t always agree. How can lawyers and their firms truly understand the client perspective? How can they know what their clients are really asking for? What do lawyers need to know in order to get – and …
What Clients Want from Law Firms
Av Natasha Norton, Csilla Ilkei m. fl.
E-bok, 2024
2235 kr
Lägg i varukorg
Research shows that most lawyers think they know what their clients want – but their clients don’t always agree. How can lawyers and their firms truly understand the client perspective? How can they know what their clients are really asking for? What do lawyers need to know in order to get – and …
