Ken Grady – författare
Visar alla böcker från författaren Ken Grady. Handla med fri frakt och snabb leverans.
2 produkter
Innovations in Client Experience
Av Ken Grady, Julian Summerhayes m. fl.
Häftad, 2018
2997 kr
Lägg i varukorg
Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. …
Innovations in Client Experience
Av Helen Hamilton-Shaw, Judith McKay m. fl.
E-bok, 2021
2797 kr
Lägg i varukorg
Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. …