Jennifer A. Bartlett – författare
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2 produkter
2 produkter
Häftad, Engelska, 2019
703 kr
Skickas inom 5-8 vardagar
Sharing organizational knowledge supports onboarding, coaching, mentoring, and the day-to-day smooth functioning of the workplace. So why are the procedures, policies, and best practices for your organization often so hard to find? Although the term “knowledge management” might conjure up images of a bureaucratic labyrinth, essentially it means getting the right information to the right people at the right time. A lot of that information is embedded in work practices or may be siloed where it can’t easily be shared; managing it successfully hinges on effective communication with every person on your team. This book surveys approaches to knowledge management (KM) that address hierarchical power structures and internal competition to get measurable results. With insights drawn from six case studies at academic and special libraries, in this book you’ll find guidance on such topics asdemystifying KM by reframing the concept to reflect organizational needs;the six elements of an actionable knowledge audit;how to harvest insights from staff at all levels of the organization;ten characteristics that define effective communities of practice;enabling KM through platforms like WordPress, Google Drive, and Dropbox or by adapting library tools like LibAnswers or ArchiveSpace;fostering knowledge sharing among liaison librarians;how interim administrators can develop a KM plan;sharing tacit knowledge with storytelling; andmethods for securing knowledge before employee departure.Your library already contains organizational knowledge—both in your employees and in your institution; this book will lead you towards guiding, fostering, and organizing that knowledge for improved organizational fitness.
Häftad, Engelska, 2021
858 kr
Skickas inom 10-15 vardagar
While librarians and information professionals are experts at providing resources to users, managing their own internal working knowledge and information can be a challenge. As information environments continue to become more complex, librarians and other information professionals must build on the existing expertise and skills within their organizations to keep them relevant to the information needs of their patrons and communities. Knowledge management (KM) is an intentional set of strategies intended to capture, preserve, and use human knowledge from employees to further the goals of an organization. Knowledge Management: A Practical Guide for Librarians will help librarians recognize, organize, communicate, and leverage both the tacit and explicit knowledge already in their organizations for the benefit of themselves and their users. Topics covered include:Why knowledge management is important in libraries and information organizationsThe knowledge management lifecycle: capturing, organizing, storing, sharing, and updating knowledgeCapturing tacit and explicit knowledge and getting staff buy-inTools and methods for recording and developing organizational information flowFacilitating the transfer of organizational knowledge and expertisePromoting knowledge innovation and learningKnowledge Management is intended to help individual librarians and library managers in all library settings (academic, public, school, special, etc.) to think critically about their existing knowledge management environments with an eye toward improving existing procedures or implementing a KM program. This guide will provide readers with basic background information and useful, targeted exercises and examples to help them develop knowledge management programs in their own organizations.