Mohamed Zaki – författare
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13 produkter
Handbook of Service Experience
Av Per Kristensson, Lars Witell m. fl.
Inbunden, 2025
3809 kr
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This prescient Handbook adopts an overarching perspective on service experiences in business contexts. Incorporating up-to-date research and empirical case studies, chapters focus on customer experience design, innovation and management in the digital era.The Handbook of Service Experience sheds …
Handbook of Service Experience
Av Mohamed Zaki, Lars Witell m. fl.
E-bok, 2025
907 kr
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This prescient Handbook adopts an overarching perspective on service experiences in business contexts. Incorporating up-to-date research and empirical case studies, chapters focus on customer experience design, innovation and management in the digital era. The Handbook of Service Experience sheds …
Data-Driven Customer Experience Transformation
Optimize Your Omnichannel Approach
Av Mohamed Zaki
Häftad, 2025
467 kr
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Looking to master customer experience strategy and drive consistent engagement across all channels?Data-Driven Customer Experience Transformation is a practical and aspirational guide for mid-career professionals aiming to build credibility and lead impactful CX initiatives. Grounded in rigorous …
Data-Driven Customer Experience Transformation
Optimize Your Omnichannel Approach
Av Mohamed Zaki
Inbunden, 2025
1401 kr
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Looking to master customer experience strategy and drive consistent engagement across all channels?Data-Driven Customer Experience Transformation is a practical and aspirational guide for mid-career professionals aiming to build credibility and lead impactful CX initiatives. Grounded in rigorous …
Data-Driven Customer Experience Transformation
Optimize Your Omnichannel Approach
Av Mohamed Zaki
E-bok, 2025
537 kr
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We are living in an experience-driven economy, where the customer''s experience is paramount and even beloved brands risk losing market share due to a single negative customer experience. In our technology-led, omnichannel environment, one of the biggest risks for brands is a lack of consistency in …
Exploring Service Science
9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings
Av Gerhard Satzger, Lia Patrício m. fl.
Häftad, 2018
551 kr
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This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, …
Exploring Service Science
9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings
Av Peter Hottum, Niklas Kuhl m. fl.
E-bok, 2018
755 kr
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This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, …
Proceedings of the Canadian Society for Civil Engineering Annual Conference 2024, Volume 15
Transportation Engineering
Av Mohamed Zaki, Yili Tang m. fl.
Inbunden, 2025
3054 kr
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This book comprises the proceedings of the Annual Conference of the Canadian Society of Civil Engineering 2024. The contents of this volume focus on a specialty conference in transportation engineering. This volume will prove a valuable resource for those in academia and industry.
Proceedings of the Canadian Society for Civil Engineering Annual Conference 2024, Volume 15
Transportation Engineering
Av Clare Robinson, Yili Tang m. fl.
E-bok, 2025
3978 kr
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This book comprises the proceedings of the Annual Conference of the Canadian Society of Civil Engineering 2024. The contents of this volume focus on a specialty conference in transportation engineering. This volume will prove a valuable resource for those in academia and industry.
Proceedings of the Canadian Society for Civil Engineering Annual Conference 2024, Volume 16
Transportation Engineering
Av Mohamed Zaki, Yili (Kelly) Tang m. fl.
Inbunden, 2025
3054 kr
Lägg i varukorg
This book comprises the proceedings of the Annual Conference of the Canadian Society of Civil Engineering 2024. The contents of this volume focus on a specialty conferences in transportation engineering. This volume will prove a valuable resource for those in academia and industry.
Proceedings of the Canadian Society for Civil Engineering Annual Conference 2024, Volume 16
Transportation Engineering
Av Clare Robinson, Yili (Kelly) Tang m. fl.
E-bok, 2025
3978 kr
Lägg i varukorg
This book comprises the proceedings of the Annual Conference of the Canadian Society of Civil Engineering 2024. The contents of this volume focus on a specialty conferences in transportation engineering. This volume will prove a valuable resource for those in academia and industry.
Al-Nafha Al-Zakia in the history of Egypt and the news of the Islamic State
Av Mohamed Zaki
E-bok, 2024
75 kr
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This is a rare book whose author, Muhammad Zaki, was able to summarize the history of Egypt since King Mina made a pilgrimage to the two countries, and thus what is known as the "Pharaonic dynasties" appeared, which witnessed eras and eras of prosperity, decline, and disintegration as well, and …