Nancy MacKay – författare

A fun and creative guide to keeping customers ecstatically happyBusinesses are used to competing for market share, inexpensive labor, and time-to-market, but today's biggest competition among top firms may be the war for top talent. Today's best organizations are reaching across traditional geopolitical and cultural boundaries to attract and retain the best and brightest workers. In The Talent Advantage, authors Weiss and MacKay tap into their long experience as experts in talent recruitment and retainment to explain why today's business leaders must take firm control of the talent hunting process to ensure great hires. Here, they show leaders exactly how to do that.

This second edition of Community Oral History Toolkit outlines the basics of oral history, how to design and manage projects, as well as guidelines on interviewing, archiving, and giving back to the community.Updating the original five-volumes into a one-volume publication, the book covers guidelines on thinking through legal needs and ethical issues, the interview process with information on standards, tips on in-person and distance interviewing, interview preparation, question-asking techniques, documenting interview information, and, moving to the final steps, guides for preservation and ongoing access of oral histories. The authors illustrate this work with examples of worldwide community-based oral history projects and individual profiles, while describing the projects' process and outcomes. It also includes sample forms for recordkeeping and updated technology guidelines, as well as resources for community oral historians to stay ahead of changes in the field. The final chapter takes an in-depth look at six community-based projects, each unique in their place and purpose, but all based in the scaffolding of the oral history process.Community Oral History Toolkit will be of interest to oral history, anthropology, and sociology students, as well as practicing and professional historians.

This second edition of Community Oral History Toolkit outlines the basics of oral history, how to design and manage projects, as well as guidelines on interviewing, archiving, and giving back to the community.Updating the original five-volumes into a one-volume publication, the book covers guidelines on thinking through legal needs and ethical issues, the interview process with information on standards, tips on in-person and distance interviewing, interview preparation, question-asking techniques, documenting interview information, and, moving to the final steps, guides for preservation and ongoing access of oral histories. The authors illustrate this work with examples of worldwide community-based oral history projects and individual profiles, while describing the projects' process and outcomes. It also includes sample forms for recordkeeping and updated technology guidelines, as well as resources for community oral historians to stay ahead of changes in the field. The final chapter takes an in-depth look at six community-based projects, each unique in their place and purpose, but all based in the scaffolding of the oral history process.Community Oral History Toolkit will be of interest to oral history, anthropology, and sociology students, as well as practicing and professional historians.

The first book of the five-volume Community Oral History Toolkit sets the stage for an oral history project by placing community projects into a larger context of related fields and laying a sound theoretical foundation. It introduces the field of oral history to newcomers, with discussions of the historical process, the evolution of oral history as a research methodology, the nature of community, and the nature of memory. It also elaborates on best practices for community history projects and presents a detailed overview of the remaining volumes of the Toolkit, which cover Planning, Management, Interviewing, and After-the-Interview processing and curation. Introduction to Community Oral History features a comprehensive glossary, index, bibliography, and references, as well as numerous sample forms that are needed throughout the process of conducting community oral history projects.

The second book in the five-volume Community Oral History Toolkit walks you through all the planning steps to travel from an idea to a completed collection of oral history interviews. Informed by an extensive survey of oral historians from across the country, this guide will get you started on firm ground so you don’t get mired in unforeseen problems in the middle of your project. Designed especially for project administrators, it identifies participants and responsibilities that need to be covered, and details planning needs for everything from budgeting to technology, and from legal issues to ethics. Planning a Community Oral History Project sets the stage for the implementation steps outlined in Volume 3, Managing a Community Oral History Project.

The third book in the five-volume Community Oral History Toolkit takes the planning steps outlined in Volume 2 and puts them into action. It provides the practical details for turning your plans into reality and establishes the basis for guiding your project through the interviews to a successful conclusion. Project managers are given concrete, useful advise on how to manage people, money, technology, publicity, and administrative tasks from the beginning to the end of the project. Volume 3 outlines details for developing the necessary forms to properly administer a community oral history project (sample forms provided). The authors advise how to recruit volunteers and interviewees and provide helpful tips for conducting thorough interview and transcription training sessions and how to make arrangements for the life and safety of the project one the interviews are complete.

The interview is the anchor of an oral history project. The fourth book in the five-volume Community Oral History Toolkit guides the interviewer through all the steps from interview preparation through follow-up. It includes guidance on selecting interviewees, training interviewers, using recording equipment, and ethical issues concerning the interviewer-interviewee relationship. Packed with instructive case studies, Volume 4 offers concrete practical examples and advice for issues such as pre-interview research, developing interview questions and points for guiding discussion, ideal interview settings and conditions, strategies for stimulating interviewees’ memories, acceptable communication techniques and behavior throughout the interview process, and rounding out interview documentation with supplementary materials and contextual information.

Community projects often falter after the interviews are completed. This final book of the five-volume Community Oral History Toolkit explains the importance of processing and archiving oral histories and takes the reader through all the steps required for good archiving and for concluding the oral history project so that it is preserved and accessible for future generations. The authors give special attention to record-keeping systems and repositories, and provide several examples from actual projects to ground the information in practical terms. Charts, checklists, and sample forms also help the reader apply concepts to practice. Volume 5 finishes with examples of creative ways community projects have used oral histories, such as performances, exhibitions, celebrations, websites, and more, in order to promote history and engage the community.

For the past ten years, Nancy MacKay’s Curating Oral Histories (2006) has been the one-stop shop for librarians, curators, program administrators, and project managers who are involved in turning an oral history interview into a primary research document, available for use in a repository. In this new and greatly expanded edition, MacKay uses the life cycle model to map out an expanded concept of curation, beginning with planning an oral history project and ending with access and use. The book:-guides readers, step by step, on how to make the oral history “archive ready”;-offers strategies for archiving, preserving, and presenting interviews in a digital environment;-includes comprehensive updates on technology, legal and ethical issues, oral history on the Internet, cataloging, copyright, and backlogs.

For the past ten years, Nancy MacKay’s Curating Oral Histories (2006) has been the one-stop shop for librarians, curators, program administrators, and project managers who are involved in turning an oral history interview into a primary research document, available for use in a repository. In this new and greatly expanded edition, MacKay uses the life cycle model to map out an expanded concept of curation, beginning with planning an oral history project and ending with access and use. The book:-guides readers, step by step, on how to make the oral history “archive ready”;-offers strategies for archiving, preserving, and presenting interviews in a digital environment;-includes comprehensive updates on technology, legal and ethical issues, oral history on the Internet, cataloging, copyright, and backlogs.

The best and the brightest use advisors and experts. In fact, one could say that they are the best and the brightest because they utilized trusted advisors throughout their careers.Whether in business, sports, entertainment, academia, or politics, expert help is a fundamental enabler of success. That means that the demand for expert advice will grow and the competition will increase for such help. This isn't a matter of "certificates" and "universities," it's a matter of specific skill and behavioral sets that create a trusting bond and reliance. Trusted advisors are beyond coaches—they are comprehensive resources and supporters.The Modern Trusted Advisor employs important mastery traits, such as subordinating ego, applying shared experiences, and managing emotional, mental, and intellectual health. We are entering a world of "no normal" today and leaders must inspire others daily.This is the book that prepares you to inspire those leaders.