Public Affairs and Policy Administration Series – serie

Winner of the 2021 “Best Book Award” from the Academy of Management Division of Public and Nonprofit Management! “Rosemary O’Leary’s The Ethics of Dissent offers a novel take on rule breakers and whistle-blowers in the federal government. Finding a book that elegantly interweaves theory, case detail, and practice in a way useful to students and researching proves challenging. O’Leary achieves those aims.”  —Randall Davis, Southern Illinois University  

From “constructive contributors”" to “deviant destroyers,” government guerrillas work clandestinely against the best wishes of their superiors. These public servants are dissatisfied with the actions of the organizations for which they work, but often choose not to go public with their concerns. In her Third Edition of The Ethics of Dissent, Rosemary O’Leary shows that the majority of guerrilla government cases are the manifestation of inevitable tensions between bureaucracy and democracy, which yield immense ethical and organizational challenges that all public managers must learn to navigate.    

New to the Third Edition:  

Is the public getting a good deal when the government contracts out the delivery of goods and services? Phillip Cooper attempts to get at the heart of this question by exploring what happens when public sector organizations—at the federal, state and local levels—form working relationships with other agencies, communities, non-profit organizations and private firms through contracts. Rather than focus on the ongoing debate over privatization, the book emphasizes the tools managers need to form, operate, terminate or transform these contracts amidst a complex web of intergovernmental relations.

Cooper frames the issues of public contract management by showing how managers are caught in between governance by authority and government by contract. By looking at cases ranging from the management of Baltimore schools to the contracting of senior citizen programs in Kansas, he offers practical information to students and practitioners and a theoretical context for their work.

At every turn, the author avoids bogging readers down in technical jargon. Instead the book sheds light on a crucial part of any public manager's job with lively case material and no-nonsense guidance for making the most of taxpayer dollars.

PUBLIC AFFAIRS AND POLICY ADMINISTRATION SERIES Edited by Donald Kettl

How should a manager handle different accountability expectations? While a commonplace term in government lexicon, accountability has escaped precise definition, leaving managers at a disadvantage when trying to monitor the performance of their programs.Including more than 300 programs, over 60,000 employees, and a budget of over $400 billion, the U.S. Department of Health and Human Services is an ideal canvas for starkly illustrating competing accountability demands. With a bird's-eye view of the agency's inner workings, Radin tackles big issues such as strategies of centralization and decentralization, coordination with states and localities, leadership, and program design, while using the apt analogy of a juggler to show how managers must keep in the air disparate demands and developments.

In their quest to improve government performance, managers must overcome a multitude of problems, from entrenched procedures and employee concerns to citizen complaints and political pressure for results. A key to fostering successful reform is a thorough understanding and management of a program's culture. Drawing on a wealth of detailed examples from federal, state, and local agencies, Anne Khademian shows that cultural roots not only determine the way work is performed, but also dictate the ultimate success of reform efforts.

In an era filled with mistrust for big government and big business, Charles Goodsell goes against this grain to draw attention to public agencies admired for what they do and how well they do it. In his groundbreaking new book, Goodsell places renewed focus on organizational mission and its potential to be a strong energizing force in government—one that animates a workforce internally and attracts admiration and talent externally.  He offers a normative template for the mystique that underlies this phenomenon and highlights—in six rich case studies—a driving sense of purpose, a cultural and motivational richness, and a capacity for tolerating dissent while still innovating and learning. Analyzing what works best (and what doesn’t), Goodsell provides a metric through which agency mystique can be evaluated and modeled.

Goodsell’s fresh take on public agencies not only defines good public administration in terms of ethical conduct, constitutional accountability, and performance effectiveness, but argues that the field must add the crucial standard of institutional vitality.