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Research Methods for Studying Groups and Teams
A Guide to Approaches, Tools, and Technologies
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Andrea B. Hollingshead is Professor of Communication in the Annenberg School for Communication and Journalism at the University of Southern California. She has joint appointments in the Marshall School of Business and the Department of Psychology and is co-director of the Annenberg Program for Online Communities Research Initiative. Professor Hollingshead's research concerns the factors and processes that lead to effective and ineffective knowledge sharing in work groups. Her research also addresses how groups collaborate and create community using communication technologies. Marshall Scott Poole is a Professor in the Department of Communication and Director of the Institute for Computing in the Humanities, Arts, and Social Science at the University of Illinois Urbana-Champaign. His current research foci include team behavior in massive multiplayer online games, the use of information technology in emergency response, and integrating theories of small groups and social networks in the explanation of large, dynamically changing groups and intergroup networks.
Group Research Methods: An Introduction Andrea B. Hollingshead, University of Southern California & Marshall Scott Poole, University of Illinois at Urbana-Champaign Chapter 1: Designing for Drift: Planning Ethnographic Qualitative Research on Groups Michael G. Pratt & Najung Kim, Boston College Chapter 2: Experimental Designs for Research on Small Groups: The 4 Ps Patrick Laughlin, University of Illinois at Urbana-Champaign Chapter 3: Running Experiments with Groups Gwen Wittenbaum, Michigan State University Chapter 4: Group Research Using High Fidelity Experimental Simulations Franziska Tschan, University of Neuchatel; Norbert K. Semmer, University of Bern; Sabina Hunziker & Stephan U. Marsch, University Hospital of Basel, Switzerland Chapter 5: Computer Simulation Methods for Groups: From Formula Translation to Agent-Based Modeling James R. Larson, Jr., Loyola University Chicago Chapter 6: Studying Global Work Groups in the Field Pamela J. Hinds, Stanford University & Catherine Durnell Cramton, George Mason University Chapter 7: Crossing Party Lines: Incorporating Measures of Individual Differences in Groups Randall Peterson, London Business School Chapter 8: Studying Team Cognition: The Good, the Bad, and the Practical Susan Mohammed & Katherine Hamilton, The Pennsylvania State University Chapter 9: Investigating Emotion and Affect in Groups Janice R. Kelly, Purdue University; Eric E. Jones, Southern Illinois University Chapter 10: Using Virtual Game Environments to Study Group Behavior James H. Wirth, University of North Florida; Frans Feldberg, Alexander Schouten & Bart van den Hooff, Vrije Universiteit Amsterdam; and Kipling D. Williams, Purdue University Chapter 11: Interviewing Members of Online Communities: A Practical Guide to Recruiting Participants Amy Bruckman, Georgia Institute of Technology Chapter 12: Bona Fide Groups: A Discourse Perspective Linda L. Putnam & Cynthia Stohl, University of California-Santa Barbara; Jane Stuart Baker, University of Alabama Chapter 13: Understanding Group Dynamics Using Narrative Methods SunWolf, Santa Clara University Chapter 14: Groups and Teams in Organizations: Studying the Multilevel Dynamics of Emergence Steve W. J. Kozlowski, Michigan State University Chapter 15: Understanding Groups from a Network Perspective Noshir S. Contractor, Northwestern University & Chunke Su, University of Texas at Arlington Chapter 16: Analyzing Group Data Deborah A. Kashy & Nao Hagiwara, Michigan State University Chapter 17: Coding Group Interaction Renee A. Meyers, University of Wisconsin at Milwaukee & David Seibold, University of California Santa-Barbara Chapter 18: The Analysis of Group Interaction Processes Dean E. Hewes, University of Minnesota & Marshall Scott Poole, University of Illinois Urbana-Champaign Chapter 19: Measuring Team Dynamics in the Wild Michael A. Rosen, Booz Allen Hamilton; Jessica L. Wildman, University of Central Florida; Eduardo Salas, University of Central Florida; & Sara Rayne, Navy Personnel Research, Studies, and Technology Chapter 20: Interventions in Groups: Methods for Facilitating Team Development David Seibold, UC Santa Barbara & Renee Meyers, University of Wisconsin, Milwaukee