Studies in Conversational UX Design

Inbunden, Engelska, 2018

Del i serien Human–Computer Interaction Series

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Beskrivning

As voice interfaces and virtual assistants have moved out of the industry research labs and into the pockets, desktops and living rooms of the general public, a demand for a new kind of user experience (UX) design is emerging.

Produktinformation

Utgivningsdatum:2018-09-17
Mått:155 x 235 x 17 mm
Vikt:527 g
Format:Inbunden
Språk:Engelska
Serie:Human–Computer Interaction Series
Antal sidor:204
Upplaga:18001
Förlag:Springer International Publishing AG
ISBN:9783319955780

Utforska kategorier

Innehållsförteckning

Conversational UX Design: An Introduction.- Adapting to Customer Initiative: Insights from Human Service Encounters.- Safety First: Conversational agents for Health Care.- Conversational Agents for Physical World Navigation.- Helping Users Reflect on Their Own Heath-related Behaviors.- Teaching Agents When they Fail: End User Development in Goal-oriented Conversational Agents.- Recovering from Dialogue Failures Using Multiple Agents in Wealth Management Advice.- Conversational Style: Beyond the nuts and bolts of conversation.- A natural Conversation Framework for Conventional UX Design.