Part 1: Communicating in the Workplace Chapter 1: Introduction to Technical Communication Chapter 2: Meeting the Needs of Specific Audiences Chapter 3: Persuading Your Audience Chapter 4: Weighing the Ethical Issues Chapter 5: Teamwork and Global Considerations Chapter 6: An Overview of the Technical Writing Process Part 2: The Research Process Chapter 7 :Thinking Critically about the Research Process Chapter 8: Evaluating and Interpreting Information Chapter 9: Summarizing Research Findings and Other Information Part 3: Organization, Style, and Visual Design Chapter 10: Organizing for Readers Chapter 11: Editing for a Professional Style and Tone Chapter 12: Designing Visual Information Chapter 13: Designing Pages and Documents Part 4: Specific Documents and Applications Chapter 14: Email Chapter 15: Workplace Memos and Letters Chapter 16: Résumés and Other Job-Search Materials Chapter 17: Technical Definitions Chapter 18: Technical Descriptions, Specifications, and Marketing Materials Chapter 19: Instructions and Procedures Chapter 20: Informal Reports Chapter 21: Formal Analytical Reports Chapter 22: Proposals Chapter 23: Oral Presentations and Video Conferencing Chapter 24: Blogs, Wikis, and Web Pages Chapter 25: Social Media Part 5: Resources for Technical Writers Appendix A: A Quick Guide to Documentation Appendix B: A Quick Guide to Grammar, Usage, and Mechanics Download the detailed table of contents
