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Managing Writers

A Real World Guide to Managing Technical Documentation

Wiki: Grow Your Own for Fun and Profit

Secret Life of Word

The Content Pool: Leveraging Your Company's Largest Hidden Asset

8 Steps to Amazing Webinars

DITA for Practitioners Volume 1

Architecture and Technology

Practical Guide to XLIFF 2.0

Content Strategy

Connecting the Dots Between Business, Brand, and Benefits

Business Matters

A freelancer's guide to business success in any economy

Every Page is Page One

Topic-based Writing for Technical Communication and the Web

Language of Content Strategy

Global Content Strategy

A Primer

Author Experience

Bridging the gap between people and technology in content management

Enterprise Content Strategy

A Project Guide

Intelligent Content

A Primer

Language of Technical Communication

Webinar School

Planning, producing, and presenting your training webinar

DITA for Print

A DITA Open Toolkit Workbook, Second Edition

Structured Writing

Rhetoric and Process

Language of Localization

Ogni pagina è la prima

La comunicazione tecnica al tempo del web: un nuovo approccio alla redazione modulare

Language of Cybersecurity

Outsourcing Technical Writing

A Primer

Localizing Employee Communications

A Handbook

Voice and Tone Strategy

Connecting with People through Content

XProc 3.0 Programmer Reference

Personalization Paradox

Why Companies Fail (and How To Succeed) at Delivering Personalized Experiences at Scale

CX Trinity

Customers, Content, and Context: Musings and Observations on the Evolving Customer Experience

Insider's Guide to Technical Writing