- Inbunden (Hardback)
- Antal sidor
- 2 Rev ed
- ARTECH HOUSE
- McDermott, Patrick
- 260 x 185 x 28 mm
- Antal komponenter
- 68:B&W 7 x 10 in or 254 x 178 mm Case Laminate on White w/Gloss Lam
- 971 g
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Workflow Modeling: Tools for Process Improvement and Applications Development, 2nd Edition
Tools for Process Improvement and Application Development2587
This extensively revised second edition of the acclaimed and best-selling book, Workflow Modeling serves as a complete guide to discovering, scoping, assessing, modeling, and redesigning business processes. Taking into account the feedback from clients, workshop students, business professionals and other readers of the first edition, the authors have created this thoroughly updated and expanded resource, offering you clear, current, and concise guidance on creating highly effective workflow systems for your organisation.
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Providing proven techniques for identifying, modeling, and redesigning business processes, and explaining how to implement workflow improvement, this book helps you define requirements for systems development or systems acquisition. By showing you how to build visual models for illustrating workflow, the authors help you to assess your current business processes and see where process improvement and systems development can take place.
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Alec Sharp is the founder and senior consultant of Clariteq System Consulting, Ltd. in West Vancouver, British Columbia, Canada. He is a founding member and past-president of the British Columbia DAMA (Data Administration Management Association) chapter. Patrick McDermott is president of McDermott Computer Decisions, Inc., in Oakland, California. He received his B.A. in Economics from California State University at Sacramento. He has served as director of the Data Management Association (DAMA).
Part IBackground, Principles, Overview: Business ProcessesMore Important Than Ever. A Brief HistoryHow the Enterprise Came to Be Process-Oriented. Business ProcessesWhat Are They, Anyway? The Approach in a Nutshell.
Part IIPhase 1: Establish Process Context, Scope, and Goals: Discover Business Processes. Establish Process Scope and Contents. Conduct Initial As-Is Process Assessment.
Part IIIPhase 2: Understand the As-Is Process: Process Work ModelsThe Essentials. Process Workflow ModelsManaging Progressive Detail. Process Workflow ModelsThe Finer Points. Develop Initial As-Is Process Workflow Model.
Part IVPhase 3: Design the To-Be Process: Conduct Final As-Is Process Assessment. Determine To-Be Process Characteristics and Workflow.
Part VRelated Requirements Definition Techniques: Business Oriented Data Modeling. Requirement Modeling with Use Cases and Services. Appendix Case Study Illustrating Products from a Process Redesign Project.