Brand Command

Alex Marland is a leading researcher of political communication and marketing in Canada and an associate professor of political science and an associate dean of arts at Memorial University of Newfoundland. He has worked in the communications division of a federal government department, held a public opinion analysis position with a major polling firm, and been employed as a research manager with public relations and advertising agencies. He later held director of communications positions with several departments in the Government of Newfoundland and Labrador public service. He is the co-editor of the UBC Press series "Communication, Strategy, and Politics" (with Thierry Giasson) and was the lead editor of Political Marketing in Canada (2012) and Political Communication in Canada: Meet the Press and Tweet the Rest (2014), and of the open access project Canadian Election Analysis 2015: Communication, Strategy, and Democracy (2015).

Marland's excellent account pulls back the curtain and reveals minute behind the scenes details of how the government practiced strategic communication, something that is seldom possible to document so thoroughly. His analysis of specific branding efforts will be useful to academics studying the field.- R. Paul Wilson, Assistant Professor of Political Science (International Journal of Public Administration) "Marland's excellent account pulls back the curtain and reveals minute behind the scenes details of how the government practiced strategic communication, something that is seldom possible to document so thoroughly. His analysis of specific branding efforts will be useful to academics studying the field. But it is also highly recommended for practitioners, both on the political side and within the public service, who want to understand how a particular government handled communications, the path that future governments are likely to take in a similar way to solve similar challenges, and the pressures that this puts on the relationship between the political government and the permanent government."- R. Paul Wilson (International Journal of Public Administration) The pursuit of political power is more strategic than ever and political parties and governments are using the same brand control as the world's largest corporations, which does not bode well for democracy, argues Alex Marland in his thought-provoking new book … Mr. Marland, one of the country's leading experts on marketing and politics … substantially investigates the branding strategy in government and politics today and looks at how it will create serious problems for parliamentary democracy.- Kate Malloy (The Hill Times) Much of Marland's book is focused on how the former Conservative government brought branding and message control to federal politics — and it's the most complete, revelatory insight to date … Marland flatly warns that branding erodes parliamentary democracy and the book contains a number of suggested ways to keep branding power in check. It doesn't work well when people are "off message." Healthy democracy, on the other hand, requires an element of dissent and disagreement. The same is true of the media, which can often be seen by brand-fixated governments as just another arm of the marketing machine.- Susan Delacourt (The Toronto Star) Practically every paragraph [of Brand Command] is jam-packed with provocative instances and insightful opinions. Any person who aspires to political participation, or simply to an intelligent grasp of the nuances of modem politics, must read this book.- Bill Rowe, former politician and author of The Worst and Best of the Premiers and Some We Never Had (Newfoundland Quarterly) Alex Marland's Brand Command provides us with insightful and profound lessons about how government works behind the scenes. Marland collected and analyzed a wealth of fascinating primary government data to write the book, and as a result, it demonstrates how tightly government can manage its communications, raises questions about how effective centralized systems are, and requires us all to reflect on how (or even if) we can judge whether the practice of political management is acceptable or not for democracy. - Jennifer Lees-Marshment, University of Auckland, Auckland, New Zealand (The International Journal of Press/Politics) Alex Marland has written a tour de force on message control in government and party communications … Beyond this worthy contribution to his field of study, Marland also manages to interweave a synthesis of theoretical perspectives while offering his own original insights into modern government communications and political marketing. In all likelihood, Brand Command will become a standard reference work for those who study this increasingly important aspect of politics and public policy.- James Bickerton, St. Francis Xavier University (Journal of Newfoundland and Labrador Studies) This book represents another major contribution to the study of Canadian political communications and marketing by Alex Marland.- William Wilson, University of Ottawa (Journal of Canadian Studies)

• Preface: Branding, Message Control, and Sunny WaysIdentifies what went wrong for Stephen Harper and the Conservative Party in the 2015 election campaign, which sets up a provocative summary of communications practices in the early days of the new Liberal government led by Prime Minister Justin Trudeau.1 The Centralization of Communications in Government and PoliticsSets the scene by establishing that communications practices are contributing to centralized power in the centre of parliamentary government. A hypothesis is introduced that everything political passes through a branding "lens."2 Marketing and Branding in PoliticsSummarizes the advent of political marketing and branding, and identifies party discipline and central agencies as enablers.3 The Tumultuous Digital Media EnvironmentEstablishes that politics, government and the parliamentary press gallery have been transformed by digital media. Discusses concepts such as media logic, agenda setting, framing, information subsidies, celebritization, pseudo-scandal, and political advertising.4 Public Sector BrandsContinues to lay a theoretical foundation by conceptualizing types of brands in the political marketplace. Features a case study that treats Justin Trudeau as a brand line extension of his father Pierre, the transformative Canadian prime minister.5 Communications Simplicity and Political MarketingArgues that research is informing the simplification and precision of communications messaging in politics. Presents evidence of ways that political marketing is practiced.6 Brand Discipline and DebrandingAdvances an argument that political elites are responding to changing communications technology with intensified media management that requires message consistency. This includes a penchant for negativity, as strategists attempt to damage an opponent's brand.7 Central Government Agencies and CommunicationsDocuments ways that the cabinet, the Prime Minister's Office (PMO) and supporting agencies impose message control through spin and other forms of media management.8 Branding in Canadian Public AdministrationExplores the variety of ways that the Government of Canada practices message control and branding within the public service itself, bringing together formerly disparate units.9 Politicization of Government CommunicationsIllustrates ways that political personnel impose their partisan values on the public service, through such mechanisms as a "whole of government" approach to marketing.10 The Fusion of Party and Government BrandsShows how the governing party attempts to fuse its brand with the government's and strives to eviscerate select reminders of past administrations. Features a case study of the Economic Action Plan branding campaign after the 2008-09 global economic crisis.11 Public Sector Branding: Good or Bad for Democracy?Presents arguments in favour of public sector branding and warns of a number of concerns, before presenting recommendations for policy change.AppendicesGlossaryNotesReferencesInterviewsIndex