Research Companion to Emotion in Organizations

Edited by Neal M. Ashkanasy, Professor of Management, UQ Business School, The University of Queensland, Australia and Cary Cooper, Alliance Manchester Business School, University of Manchester, UK

'The timely emergence of the book Research Companion to Emotions in Organizations is most welcome and highly valued. . . [it] has successfully brought together prominent researchers and authors who are actively involved in emotion research across the globe. . . The existence of this book brings a great help to facilitate research on the field. . . This book is highly recommended for postgraduate students and scholars who are interested in pursuing their quest for answers and solutions pertaining to emotion-related workplace problems. Consistent with its title, this book is a great companion to those embarking on this sort of scholarly journey.'

• Contents:IntroductionNeal M. Ashkanasy and Cary L. CooperPART I: EMOTION AND AFFECT AS A WITHIN-PERSON PHENOMENA1. The Structure of Affect: History, Theory, and Implications for Emotion Research in OrganizationsMyeong-Gu Seo, Lisa Feldman Barrett and Sirkwoo Jin2. Emotion and Organizational Decision Making: The Roles of Negative Affect and Anticipated Regret in Making Decisions under Escalation SituationsCarmen K. Ng and Kin Fai Ellick Wong 3. Fear and Loathing in the WorkplaceJulie Fitness4. The Case for Emotion-induced Toxicity: Making Sense of Toxic Emotions in the WorkplaceSandra A. Lawrence 5. Disappointment and RegretWilco W. van Dijk and Frenk van Harreveld6. The Impact of Emotions, Moods and Other Affect-related Variables on Creativity, Innovation and InitiativeJohannes Rank and Michael Frese7. Emotions in and Around Performance: The Thrill of Victory, the Agony of DefeatCynthia D. Fisher8. Affect, Satisfaction, and PerformanceTimothy A. Judge and John D. Kammeyer-Mueller9. Affective Influences on Employee Satisfaction and PerformanceDavid T. Wagner and Remus Ilies10. Affect and Work MotivationRuth Kanfer and Patrick C. Stubblebine11. Emotions and Counterproductive Work BehaviorLisa M. Penney and Paul E. Spector12. Measuring Emotion: Methodological Issues and AlternativesMarie T. Dasborough, Marta Sinclair, Rebekah Russell-Bennett and Alastair TombsPART II: EMOTION AS AN INDIVIDUAL DIFFERENCE VARIABLE13. The Use of Emotional Intelligence in Business: Resolving Varying Definitions and Measures and their Relationship to Work PerformancePeter J. Jordan14. Emotional and Social Intelligence CompetenciesRichard E. Boyatzis15. Learning to Face Emotional Intelligence: Training and Workplace ApplicationsCatherine S. Daus and Tiffani G. CagePART III: EMOTIONAL EFFECTS IN DYADIC INTERACTIONS16. Emotion Scripts in Organizations: A Multi-level ModelDonald E. Gibson17. Emotion Regulation in the WorkplaceStéphane Côté, Sue Moon and Christopher T.H. Miners18. Emotional Labour and Employee Well-being: An Integrative ReviewDavid Holman, David Martinez-Iñigo and Peter Totterdell19. Not all Emotional Display Rules are Created Equal: Distinguishing between Prescriptive and Contextual Display RulesJames M. Diefendorff and Erin M. Richard20. Doing Emotion in Service Encounters: Service Agents’ Perceptions of Emotional Labor and Emotional ContagionBlake E. Ashforth, Marc A. Tomiuk and Carol T. Kulik21. Emotions as Social Entities: Interpersonal Functions and Effects of Emotion in OrganizationsShlomo Hareli, Anat Rafaeli and Brian Parkinson 22. Affect and Justice: Current Knowledge and Future DirectionsYochi Cohen-Charash and Zinta S. Byrne23. Emotion in Conflict and Negotiation: Introducing the Emotions as Social Information (EASI) ModelGerben A. Van Kleef24. The Power of Presence: Strategic Response to Displayed Emotions in NegotiationsShirli Kopelman, Ilan G. Gewurz and Vera SacharinPART IV: EMOTION AS A GROUP-LEVEL PHENOMENON25. Kindling Fires and Extinguishing Candles: The Wind of Mood Contagion in Work GroupsRichard Saavedra26. Group-level Emotional IntelligenceVanessa Urch Druskat and Steven B. Wolff27. Research Trends in Emotions and LeadershipRonald H. Humphrey, Janet B. Kellett, Randall G. Sleeth and Nathan S. Hartman 28. Leadership, Affect, and EmotionsDaan van Knippenberg, Barbara van Knippenberg, Gerben A. Van Kleef and Frederic Damen29. Leadership and Emotional ExpressionDebra L. Nelson, Susan Michie and Timothy DeGroot30. Leaders as Emotional Managers, Across CulturesJoyce E. Bono and Laura G. Barron31. The Role of Affect in Vertical and Lateral Exchange Relationships in TeamsHerman H.M. Tse and Neal M. Ashkanasy32. An Interactive, Process Model of Emotions and Leadership Rebecca J. Reichard and Ronald E. RiggioPART V: ORGANIZATIONAL-LEVEL EMOTION RESEARCH33. Establishing Positive Emotional Climates to Advance Organizational TransformationLeslie E. Sekerka and Barbara L. Fredrickson34. How Contrasting Emotions can Enhance Strategic AgilityQuy Nguyen Huy35. Contested Meanings and Emotional Dynamics in Strategic Alliances Rajesh Kumar36. How to Build a Healthy Emotional Culture and Avoid a Toxic Culture Charmine E.J. Härtel37. An Identity-based View of Emotional Ambivalence and its Management in Organizations Lu Wang and Michael G. Pratt38. Functions of Emotion from an Organizational PerspectiveAgneta H. Fischer and Antony S.R. MansteadIndex