Fred Reichheld – författare
Visar alla böcker från författaren Fred Reichheld. Handla med fri frakt och snabb leverans.
11 produkter
Winning on Purpose
The Unbeatable Strategy of Loving Customers
Av Fred Reichheld, Darci Darnell m. fl.
Inbunden, 2021
319 kr
Lägg i varukorg
Great leaders embrace a higher purpose to win. The NetPromoter System shines as their guiding star.Fewmanagement ideas have spread so far and wide as the Net Promoter System (NPS).Since its conception almost two decades ago by customer loyalty guru FredReichheld, thousands of companies around the …
Ultimate Question 2.0 (Revised and Expanded Edition)
How Net Promoter Companies Thrive in a Customer-Driven World
E-bok, 2011
478 kr
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In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company’s future: “Would you recommend us to a friend?” By asking customers this question, you identify detractors , who sully your firm’s reputation and readily switch to …
The Ultimate Question 2.0 (Revised and Expanded Edition)
How Net Promoter Companies Thrive in a Customer-Driven World
Inbunden, 2011
5,0 utav 5 stjärnor. Totalt antal röster: (1)
376 kr
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Reveals the question most critical to your company's future: 'Would you recommend us to a friend?'. This title provides a blueprint for long-term growth and success.
HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt)
Av Harvard Business Review, Clayton M. Christensen m. fl.
Häftad, 2013
229 kr
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NEW from the bestselling HBR's 10 Must Reads series. Stop pushing products--and start cultivating relationships with the right customers. If you read nothing else on marketing that delivers competitive advantage, read these 10 articles. We've combed through hundreds of articles in the Harvard …
HBR's 10 Must Reads on Strategic Marketing (with featured article "e;Marketing Myopia,"e; by Theodore Levitt)
Av Fred Reichheld, Philip Kotler m. fl.
E-bok, 2013
341 kr
Lägg i varukorg
Stop pushing products—and start cultivating relationships with the right customers. If you read nothing else on marketing that delivers competitive advantage, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important …
HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt)
Av Harvard Business Review, Clayton M. Christensen m. fl.
Inbunden, 2013
522 kr
Lägg i varukorg
Stop pushing products—and start cultivating relationships with the right customers.If you read nothing else on marketing that delivers competitive advantage, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones …
Winning on Purpose
The Unbeatable Strategy of Loving Customers
Av Maureen Burns, Darci Darnell m. fl.
E-bok, 2021
409 kr
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Great leaders embrace a higher purpose to win. The NetPromoter System shines as their guiding star. Fewmanagement ideas have spread so far and wide as the Net Promoter System (NPS).Since its conception almost two decades ago by customer loyalty guru FredReichheld, thousands of companies around the …
HBR's 10 Must Reads 2023
The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Persuading the Unpersuadable" By Adam Grant)
Av Harvard Business Review, Adam M. Grant m. fl.
Häftad, 2022
222 kr
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A year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Francesca Gino to Adam Grant and …
The Ultimate Question 2.0:
How Net Promoter Companies Thrive in a Customer-Driven World
E-bok, 2018
68 kr
Lägg i varukorg
In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company''s future: "Would you recommend us to a friend?" By asking customers this question, you identify detractors, who sully your firm''s reputation and readily switch to …
HBR's 10 Must Reads on Marketing, Updated and Expanded (featuring "Marketing Myopia" by Theodore Levitt)
Av Harvard Business Review, Theodore Levitt m. fl.
Häftad, 2026
242 kr
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Put customers at the core of your business.If you read nothing else on marketing, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you connect better with your established customers, develop offerings that attract new ones, and …
HBR's 10 Must Reads 2023
The Definitive Management Ideas of the Year from Harvard Business Review
Av Harvard Business Review, Adam M. Grant m. fl.
Inbunden, 2023
487 kr
Tillfälligt slut
A year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Francesca Gino to Adam Grant and …
