1 Operations Management 2 The Great Nuclear Fizzle at Old B & W 3 Westerville Distributors4 Independent Demand with Continuous Review5 Peter's Closed6 The Power of Virtual Integration: an Interview with Dell Computer'sMichael Dell7 Independent Demand with Periodic Review8 Ford Motor Company: Supply Chain Strategy9 Bulldog Bikes10 Dependent Demand11 MRP Teaching Note: An Annotated Example12 Order Policies under MRP13 Margot R. Phargaux: MRP at Bulldog Bikes14 Shop Floor Control.15 The Focused Factory Concept16 Black and Decker17 Japanese Manufacturing18 Eliminate the Middleman?19 Benihana of Tokyo20 Location21 Forecasting22 Purdue National Bank: Part A23 Competing on Analytics24 Benihana UK (Ltd.)25 Productivity26 Workforce Scheduling27 Productivity Center Management at Seventh Wave TechnologyUsing Mathematical Programming28 Strategies for Altering Demand in Service Organizations29 The Queuing Phenomenon30 How Cost Accounting Distorts Product Costs31 Activity Based Costing32 Project Management33 Contemporary Energies, IncorporatedAppendix A - Guidelines for Writing Business ReportsAppendix B - Normal Table