Lean Six Sigma in Higher Education Institutions

Stephen G. Anthony is CEO of the Institute of Six Sigma Professionals, UK, and a leading UK Six Sigma Master Black Belt, helping solve complex problems in complex organisations – from public sector to medical products.Jiju Antony is Professor of Industrial and Systems Engineering, Khalifa University, Abu Dhabi, UAE. He is author of numerous books, including Leading Lean Six Sigma (2021), The Ten Commandments of Lean Six Sigma (2019), and Lean Six Sigma for Small and Medium Sized Enterprises (2017).

The authors of the book has gone a long way in closing the gap in understanding about the use and challenges of Lean Six Sigma in the Higher Education. Their analysis and conclusions should be used as a spring-board for transformational improvements in leadership, behaviors and processes within the Higher Education Institutions (HEIs). The book can be extremely beneficial to senior managers in the University Sector as well as many practitioners who have a vested interest on Operational Excellence methodology and its associated toolkit.

• Chapter 1. The Need to Change Chapter 2. The History of Lean Six Sigma Chapter 3. Academic Leadership and Lean Six Sigma: A Novel Approach to Systematic Literature Review using Design of Experiments Chapter 4. A Survey on the Current Status of Operational Excellence Methodologies in the UK Higher Education Sector: Results of a Survey Chapter 5. Frameworks and Maturity Models for Delivering Change Chapter 6. A Leadership Maturity Model for Implementing Six Sigma in Academic Institutions - Using Case Studies to Build and Test Theory, January 2020 Chapter 7. Thoughts and Challenges for Academic Leaders Delivering Change