Managing with Total Quality Management (inbunden)
Format
Inbunden (Hardback)
Språk
Engelska
Serie
Management, Work and Organisations
Antal sidor
216
Utgivningsdatum
1998-01-01
Förlag
Bloomsbury Publishing PLC
Dimensioner
216 x 140 x 14 mm
Vikt
413 g
ISBN
9780333620069

Managing with Total Quality Management

Theory and Practice

Inbunden,  Engelska, 1998-01-01
496
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In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
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Övrig information

ADRIAN WILKINSON is Professor of Human Resource Management at Loughborough University Business School. He was previously Senior Lecturer in Human Resource Management at the Manchester School of Management (UMIST). TOM REDMAN is Lecturer at Teesside Business School ED SNAPE is Lecturer in the Department of Management, Hong Kong Polytechnic University MICK MARCHINGTON is Professor of Human Resource Management and Dean of Management Studies at the Manchester School of Management, UMIST