Häftad, Engelska, 2001
Human Resource Management in Service Work
Del i serien Management, Work and Organisations
1092 kr
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Beskrivning
This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks.
Produktinformation
- Utgivningsdatum: 2001-11-21
- Mått: 155 x 235 x 15 mm
- Vikt: 358 g
- Format: Häftad
- Språk: Engelska
- Serie: Management, Work and Organisations
- Antal sidor: 237
- Förlag: Bloomsbury Publishing PLC
- ISBN: 9780333774410
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Mer om författaren
MAREK KORCZYNSKI lectures in Employment Relations at Loughborough University.
Recensioner i media
'...a must read for all those who wish to aquire a deep understanding of the nature of customer service work.' - Joe Wallace, Industrial Relations Journal
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