Using Computers to Change What We Think and Do
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"It is rare for books to define a new discipline or fundamentally change how we think about technology and our jobs. This book does all of this. You MUST read this book, whether to grow your business or to teach your children how to overcome manipulation." --Jakob Nielsen, Principal, Nielsen Norman Group"Today's technology is used to change attitudes and behavior. This powerful, yet easy-to-read book addresses the issues critically, with insight, and in depth. B.J. Fogg has created an important new discipline, one that is of vital importance to everyone." --Donald A. Norman, Northwestern University, Co-founder, The Nielsen Norman Group"Any medium has the potential to do great good or harm. Learn how to use design to intervene and make our interaction with technology more humane. A must read for those who are serious about designing the future." --Clement Mok, Designer and CEO of CMCD
B.J. Fogg directs research and design at Stanford University's Persuasive Technology Lab. An experimental psychologist, Dr. Fogg also teaches in Stanford's Department of Computer Science and School of Education. He holds several patents, and his work has been featured in The New York Times, The Washington Post, and The Wall Street Journal.
Foreword by Philip Zimbardo, Ph.DPrefaceIntroduction: Persuasion in the Digital AgeChapter 1: Overview of Captology Chapter 2: The Functional Triad: Computers in Persuasive RolesChapter 3: Computers as Persuasive ToolsChapter 4: Computers as Persuasive Media: SimulationChapter 5: Computers as Persuasive Social ActorsCbapter 6: Credibility and ComputersChapter 7: Credibility and the World Wide WebChapter 8: Increasing Persuasion Through Mobility and ConnectivityChapter 9: The Ethics of Persuasive TechnologyChapter 10: Captology: Looking ForwardAppendix: Summary of PrinciplesFigure CreditsIndexAbout the Author