ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide (inbunden)
Fler böcker inom
Format
Häftad (Paperback / softback)
Språk
Engelska
Utgivningsdatum
2020-04-16
Upplaga
2
Förlag
IT Governance Publishing
Dimensioner
198 x 129 x 5 mm
Vikt
100 g
ISBN
9781787782136

ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide

av Claire Agutter, Claire Agutter
Häftad,  Engelska, 2020-04-16
414
Köp
Spara som favorit
  • Skickas från oss inom 7-10 vardagar.
  • Fri frakt över 249 kr för privatkunder i Sverige.
Finns även som
ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working. ITIL Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It: Provides definitions of the key terms and concepts used in ITIL 4; Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; and Explains the key figures and diagrams in the ITIL syllabus. This second edition has been updated to align with amendments to the ITIL 4 Foundation syllabus, including: Replacing 'change control' with 'change enablement' throughout; The removal of 'IT' from the definition of a change; and Updating definitions for customer, sponsor and user. Start preparing for your ITIL Foundation exam - order your copy today. ITIL is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Passar bra ihop

  1. ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide
  2. +
  3. Untitled Art

De som köpt den här boken har ofta också köpt Untitled Art av Elisabeth Vincentelli, Insight Editions (inbunden).

Köp båda 2 för 910 kr

Kundrecensioner

Har du läst boken? Sätt ditt betyg »

Fler böcker av författarna

Claire Agutter, Claire Agutter

Övrig information

Claire Agutter is interested in anything that helps IT work better. She has more than two decades experience as a service management consultant, trainer, speaker and author. She is the founder of Scopism, an organisation which focuses on publications, events and consultancy linked to SIAM (Service Integration and Management). She recruited and led the team of volunteers that contributed to the¿SIAM Foundation¿and Professional Bodies of Knowledge¿publications and created the online SIAM community. From 2018-23, she was nominated by Computer Weekly as one of the most influential women in UK tech.¿ A long time IT Governance Publishing collaborator, Claire has written ITIL¿ study guides covering both ITIL¿ v3 and ITIL¿ 4, with her¿ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide¿rating 4.6 on Amazon. To view all her publications, visit:¿https://www.itgovernancepublishing.co.uk/author/claire-agutter.

Du kanske gillar