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Have you wondered how marketers use data and technology to capture relevant information on their target audience? Or how marketers in today's world deal with questions around sustainability, climate change and planned product obsolescence? In its ...
This new edition comes fully updated with new case studies, using working businesses to connect sales theory to the practical implications of selling in a modern environment. It also contains the results from cutting-edge research that differentia...
David Jobber is Professor of Marketing at the University of Bradford, School of Management. His research interests include the use of mail surveys in marketing research, selling and sales management. In 2008 he received the Academy of Marketings Life Achievement award for distinguished and extraordinary services to marketing.
part 1: fundamentals of modern marketing thought
1. Marketing in the modern organization
2. Marketing planning: an overview of marketing
Part 2: Marketing Analysis
3. The marketing environment
4. Understanding consumer behaviour
5. Understanding organizational buying behaviour
6. Understanding marketing ethics and corporate social responsibility
7. Marketing research
8. Market segmentation and positioning
Part 3: Marketing Mix Decisions
product
9. Managing products: brand and corporate identity management
10. Managing products: product life cycle, portfolio planning and product growth strategies
11. Developing new products
price
12. Pricing
promotion
13. Advertising
14. Personal selling and sales management
15. Direct marketing
16. Other promotional mix methods
place
17. Distribution
spanning the marketing mix
18 Digital marketing
Part 4: Competition and marketing
19. Analysing competitors and creating a competitive advantage
20. Competitive marketing strategy
Part 5: Marketing Implementation and Application
21. Managing marketing implementation, organization and control
22. Services marketing
23. International marketing