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Format: E-bok
Filformat: EPUB med LCP-kryptering (0.0 MB)
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Språk: Engelska
Antal sidor: 265
Utgivningsdatum: 2023-12-07
Förlag: IT Governance Publishing
ISBN: 9781787784697

Education in Service Management E-bok

Name: Education in Service Management
Price: 496.00 SEK
Availability: InStock
Author: David Barrow, Andrew Kingston
ISBN: 9781787784697

A guide to building a successful service management career and delivering organisational success

av David Barrow, Andrew Kingston

E-bok (LCP), Engelska, 2023-12-07

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An Education in Service Management - A guide to building a successful service management career and delivering organisational successIT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;ITSM roles vary from service desk analyst to chief technology officer or consultant; andAs a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.