Perfect Phrases ESL Everyday Business

Häftad, Engelska, 2010

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Beskrivning

Now you'll know what to say atthe right time in any situation

ESL specialist Natalie Gast knows from her experiencethat the workplace presents some unique situations. Inthis book she presents scenarios, business slang, andother linguistic issues that typical language texts don’tgo into--for example, how to break the ice with smalltalk or ask for clarification. These hundreds of phrases will help younot only survive but thrive in your chosen field.

Produktinformation

Utgivningsdatum:2010-03-16
Mått:127 x 203 x 10 mm
Vikt:1 009 g
Format:Häftad
Språk:Engelska
Antal sidor:176
Förlag:McGraw-Hill Education
ISBN:9780071608381

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Mer om författaren

Natalie Gast (Hollywood, FL), founder of ESOL Specialties, is an ESOL author and consultant. She develops and delivers customized ESOL programs, trains ESOL instructors and volunteers, and creates distance learning venues.

Innehållsförteckning

Preface/How To Use This BookPart I – The Global Work ForceFind a MentorObserve, Observe, and Then Observe Some MoreAsk Questions and Listen to the AnswersAvoid Saying, "In My Country, We . . . "Part II - Small TalkInteracting in a Small GroupGiving and Accepting ComplimentsGiving, Accepting, and Refusing InvitationsPART III – Using the TelephoneSpeak Up and Speak OutYour Voice MailLeaving MessagesSpeaking with Someone Who Is Difficult to UnderstandSpeaking with Someone Who Has Difficulty Understanding YouPART IV - Presenting YourselfBefore You PresentHow to Say ItAnswering QuestionsPart V - Networking within Your Organization and BeyondWhom Do You Know?How To NetworkFollow-UpPart VI - Stress At WorkWhat Is StressUse The Good StressLose the Bad StressPart VII - DirectionsDirections on the JobGiving and Following Directions To Get SomewhereOther Directions To ConsiderAppendix - American Business Culture in a Nutshell