Community and Problem-Oriented Policing

Kenneth J. Peak, Ph.D., is a professor emeritus and former chairman of the criminal justice department at the University of Nevada, Reno, where he was named “Teacher of the Year” by the UNR Honor Society and also served as acting director of public safety. He has authored or coauthored 31 books on policing, justice administration, women in law enforcement, and police supervision and management; two historical books (on bootlegging and temperance); and more than 60 journal articles and additional book chapters on a wide range of justice-related subjects. He has served as chairman of the Police Section, Academy of Criminal Justice Sciences and a past president of the Western Association of Criminal Justice. Prior to coming to UNR, Dr. Peak held positions as a municipal police officer, criminal justice planner; director of a Four-State Technical Assistance Institute; director of university police at Pittsburg State University; and assistant professor at Wichita State University. He received two gubernatorial appointments to statewide criminal justice committees while in Kansas and holds a doctorate from the University of Kansas.Ronald W. Glensor, Ph.D., is an assistant chief (retired) of the Reno, Nevada, Police Department (RPD). He has accumulated more than 36 years of police experience and commanded the department’s patrol, administration, and detective divisions. In addition to being actively involved in RPD’s implementation of community-oriented policing and problem solving since 1987, he has provided such training to thousands of officers, elected officials, and community members representing jurisdictions throughout the United States as well as Canada, Australia, and the United Kingdom. He is also a judge for the Herman Goldstein International Problem Oriented Policing Awards held annually throughout the nation. Dr. Glensor was the 1997 recipient of the prestigious Gary P. Hayes Award, conferred by the Police Executive Research Forum, recognizing his contributions and leadership in the policing field. Internationally, he is a frequent featured speaker on a variety of policing issues. He served a six-month fellowship as problem-oriented policing coordinator with the Police Executive Research Forum in Washington, D.C., and received an Atlantic Fellowship in public policy, studying repeat victimization at the Home Office in London. He is coauthor of Police Supervision and Management in an Era of Community Policing (third edition) and was coeditor of Policing Communities: Understanding Crime and Solving Problems. Dr. Glensor has also published in several journals and trade magazines, is an adjunct professor at the University of Nevada, Reno, and instructs at area police academies and criminal justice programs. He holds a doctorate in political science and a master’s of public administration from the University of Nevada, Reno.

• PART I: THE LONG ROAD TO COMMUNITY POLICING AND PROBLEM SOLVING1. Evolution: The Geneses of Community Policing2. Community Partnerships: Building Accord in a Time of DiscordPART II: POLICING’S DUAL PRIORITIES: MANAGING DIVERSITY AND HOMELAND PROTECTION3. Policing a Diverse Society4. Protecting the Homeland: An International Problem for Local PolicePART III: PROBLEM SOLVING PROCESSES, PROGRAMS, AND PRACTICES 5. Problem Solving: A Process Model6. Crime Prevention: Programs and Practices7. Tools for Problem Solving: Using Information TechnologyPART IV: NEEDED: ORGANIZATIONAL FOUNDATION FOR PROBLEM SOLVING8. Changing Agency Culture: Toward Constitutional and Legitimate Policing9. Planning and Implementation: Keys to Success10. Training for Problem Solving: “Learning by Doing”11. Evaluating and Assessing Outcomes: Do the Responses “Measure Up”?PART V: ADDRESSING TODAY’S CRIME AND DISORDER12. Problem Solving in Practice: “What Works” with Drugs, Youth Gangs and Violence, and Neighborhood Disorder13. Addressing Offenders and Victims: Mental Illness, Domestic Violence, Cyber Criminals, Human TraffickingPART VI CHALLENGES AHEAD14. Future Opportunities–and ObstaclesAnswersAppendix 1: Award-Winning Problem-Solving Case StudiesAppendix 2: Model Academic Curriculum for Problem-Oriented PolicingCredits