Brigitte Niedzwiecki began her healthcare career as a nurse, working in the hospital with surgical and pediatric patients and also in urgent care. After obtaining her master's degree in nursing, Brigitte worked in patient and staff education, as a software trainer, and as a nurse educator before transitioning into education. She has been the Medical Assisting program director at Chippewa Valley Technical College in Wisconsin for nearly 20 years, during which time she has participated in reviewing and writing and has helped develop state and national Medical Assisting curricula. She is also lead author of Kinn's Medical Assisting Fundamentals, a related MA core text designed primarily for programs that do not offer a separate A&P course and are focused on certification.

• PART 1: Introduction to Medical Assisting1. The Professional Medical Assistant and the Healthcare Team2. Therapeutic Communication3. Legal Principles4. Healthcare Laws5. Healthcare Ethics6. Introduction to Anatomy and Medical Terminology7. Patient CoachingPART 2: Fundamentals of Ambulatory Care Administration8. Technology9. Written Communication10. Telephone Techniques11. Scheduling Appointments and Patient Processing12. Health Records13. Daily Operations and Safety14. Principles of PharmacologyPART 3: Coding and Medical Billing15. Health Insurance Essentials16. Diagnostic Coding Essentials17. Procedural Coding Essentials18. Medical Billing and Reimbursement EssentialsPART 4: Advanced Ambulatory Care Administration19. Patient Accounts and Practice Management20. Advanced Roles in AdministrationPART 5: Assisting with Medical Specialties21. Medical EmergenciesPART 6: Job Seeking22. Skills and Strategies

Brigitte Niedzwiecki began her healthcare career as a nurse, working in the hospital with surgical and pediatric patients and also in urgent care. After obtaining her master's degree in nursing, Brigitte worked in patient and staff education, as a software trainer, and as a nurse educator before transitioning into education. She has been the Medical Assisting program director at Chippewa Valley Technical College in Wisconsin for nearly 20 years, during which time she has participated in reviewing and writing and has helped develop state and national Medical Assisting curricula. She is also lead author of Kinn's Medical Assisting Fundamentals, a related MA core text designed primarily for programs that do not offer a separate A&P course and are focused on certification.

• PART 1: Introduction to Medical Assisting1. The Professional Medical Assistant and the Healthcare Team2. Therapeutic Communication3. Legal Principles4. Healthcare Laws5. Healthcare Ethics6. Introduction to Anatomy and Medical Terminology7. Patient CoachingPART 2: Fundamentals of Ambulatory Care Administration8. Technology9. Written Communication10. Telephone Techniques11. Scheduling Appointments and Patient Processing12. Health Records13. Daily Operations and Safety14. Principles of PharmacologyPART 3: Coding and Medical Billing15. Health Insurance Essentials16. Diagnostic Coding Essentials17. Procedural Coding Essentials18. Medical Billing and Reimbursement EssentialsPART 4: Advanced Ambulatory Care Administration19. Patient Accounts and Practice Management20. Advanced Roles in AdministrationPART 5: Assisting with Medical Specialties21. Medical EmergenciesPART 6: Job Seeking22. Skills and Strategies

Brigitte Niedzwiecki began her healthcare career as a nurse, working in the hospital with surgical and pediatric patients and also in urgent care. After obtaining her master's degree in nursing, Brigitte worked in patient and staff education, as a software trainer, and as a nurse educator before transitioning into education. She has been the Medical Assisting program director at Chippewa Valley Technical College in Wisconsin for nearly 20 years, during which time she has participated in reviewing and writing and has helped develop state and national Medical Assisting curricula. She is also lead author of Kinn's Medical Assisting Fundamentals, a related MA core text designed primarily for programs that do not offer a separate A&P course and are focused on certification.

• PART 1: Introduction to Medical Assisting1. The Professional Medical Assistant and the Healthcare Team2. Therapeutic Communication3. Legal Principles4. Healthcare Laws5. Healthcare Ethics6. Introduction to Anatomy and Medical Terminology7. Patient CoachingPART 2: Fundamentals of Ambulatory Care Administration8. Technology9. Written Communication10. Telephone Techniques11. Scheduling Appointments and Patient Processing12. Health Records13. Daily Operations and Safety14. Principles of PharmacologyPART 3: Coding and Medical Billing15. Health Insurance Essentials16. Diagnostic Coding Essentials17. Procedural Coding Essentials18. Medical Billing and Reimbursement EssentialsPART 4: Advanced Ambulatory Care Administration19. Patient Accounts and Practice Management20. Advanced Roles in AdministrationPART 5: Assisting with Medical Specialties21. Medical EmergenciesPART 6: Job Seeking22. Skills and Strategies