Pfeiffer Book of Successful Conflict Management Tools

Häftad, Engelska, 2007

568 kr

Beställningsvara. Skickas inom 11-20 vardagar. Fri frakt över 249 kr.

Beskrivning

The Pfeiffer Book of Successful Managing Conflict Tools is organized into three sections: Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys. These selections represent the all-time best the Pfeiffer Annuals and Handbooks have to offer on the topic. The Pfeiffer Book of Successful Managing Conflict Tools Provides articles that offer timeless advice for dealing and classifying organizational conflictContains complete, ready-made training exercises designed to meet a variety of needs for different audiencesOffers inventories that include questionnaires and instruments that help participants recognize the destructive effects of hidden agendas and how to deal with them and surveys that encourage honest talk about controversial issues in the organization

Produktinformation

Utgivningsdatum:2007-11-13
Mått:155 x 229 x 33 mm
Vikt:535 g
Format:Häftad
Språk:Engelska
Antal sidor:452
Förlag:John Wiley & Sons Inc
ISBN:9780470193440

Mer om författaren

Jack Gordon is a former chief editor of Training Magazine and an award-winning writer. He is the editor of numerous books, including The Pfeiffer Book of Successful Communication Skill-Building Tools and The Pfeiffer Book of Successful Leadership Development Tools.

Innehållsförteckning

How to Use This Resource. About the Editor.Introduction.PART 1: PRESENTATION AND DISCUSSION RESOURCES.1. The Art of Creative Fighting (H.B. Karp).2. Conflict-Resolution Strategies (Joan A. Stepsis).3. Win/Lose Situations (Gerry E. Wiley).4. A Taxonomy of Intergroup Conflict-Resolution Strategies (Daniel C. Feldman).5. Developing Collaboration in Organizations (Udai Pareek).6. Constructive Conflict in Discussions: Learning to Manage Disagreements Effectively (Julia T. Wood).7. Dealing with Disruptive People in Meetings (John E. Jones).8. Confrontational Communication (Merna L. Skinner).9. A Positive Approach to Resistance (H.B. Karp).10. Breaking Down Boundaries: Breaking Through Resistance (Ron Ashkenas).PART 2: EXPERIENTIAL LEARNING ACTIVITIES.Experiential Learning Activities: Conflict and the Team .1. What to Look for in Groups: An Observation Guide (Philip G. Hanson).2. Conflict Styles: Organizational Decision Making (Donald T. Simpson).3. Win As Much As You Can: An Intergroup Competition (W. Gellerman).4. Power Poker: What’s in It for Me? (Linda Raudenbush and Steve Sugar).5. Trouble in Manufacturing: Managing Interpersonal Conflict (John E. Oliver).6. Dynasell: Hidden Agendas and Trust (William W. Kibler).7. Current Status: A Feedback Activity on Trust (Robert N. Glenn).Experiential Learning Activities: Conflict and the Individual.8. Retaliatory Cycle: Introducing the Elements of Conflict (Daniel Dana).9. Alter Ego: Saying What You Mean (Duane C. Tway).10. Conflict Role Play: Resolving Differences (Robert P. Belforti, Lauren A. Hagan, Ben Markens, Cheryl A. Monyak, Gary N. Powell, Karen Sykas Sighinolfi).11. Resistance: A Role Play (H.B. Karp).12. Neutral Corner: Deciding on an Issue (Linda Raudenbush and Steve Sugar).13. Communication Games: Eliminating Unproductive (Don Morrison).14. The Company Task Force: Dealing with Disruptive Behavior (Suzanne W. Whitcomb).Experiential Learning Activities: Conflict and the Organization.15. Budget Cutting: Conflict and Consensus Seeking (Terry L. Maris).16. Winterset High School: An Intergroup-Conflict Simulation (Charles E. List).17. Crime-Fighting Task Force: Understanding Political Tactics in Groups (R. Bruce McAfee and Robert A. Herring III).18. Piccadilly Manor: Improving Decision Making in a Political Milieu (A. Carol Rusaw).19. Merger Mania: Understanding Intercultural Negotiation (John Chesser).20. Lindell-Billings Corporation: A Confrontational Role Play (Thomas H. Patten, Jr).PART 3: INVENTORIES, QUESTIONNAIRES, AND SURVEYS.1. Conflict Management Climate Index (Bob Crosby and John J. Scherer).2. Cornerstones: A Measure of Trust in Work Relationships (Amy M. Birtel, Valerie C. Nellen, and Susan B. Wilkes).3. The Team Effectiveness Critique (Mark Alexander).4. Trust-Orientation Profile (Myron R. Chartier).5. Conflict-Management Style Survey (Marc Robert).6. Communication Audit: A Pairs Analysis (Scott B. Parry).7. Inventory of Anger Communication (IAC) (Millard J. Bienvenu, Sr.).8. The Defensiveness Inventory (Beverly Byrum-Robinson and B.J. Hennig).

Du kanske också är intresserad av

Pfeiffer's Classic Activities for Managing Conflict at Work - Tabs

Jack Gordon

Häftad, 2008

161 kr

Stress Counselling

Stephen Palmer, Michael Neenan, Jack Gordon, Albert Ellis

E-bok

2001

526 kr

Del 154

Pfeiffer Book of Successful Leadership Development Tools

Gordon, Jack Gordon

Häftad, 2007

651 kr

Dark Rider

Jack Gordon

E-bok

2010

72 kr

Stress Counselling

Albert Ellis, Jack Gordon, Michael Neenan, Stephen Palmer

Häftad, 2001

1 256 kr

Pfeiffer's Classic Inventories, Questionnaires, and Surveys for Training and Development

R. Gordon, Jack Gordon, Jack Gordon

Häftad, 2010

1 569 kr

-21%

Ha en nice dag

Mikael Yvesand

Inbunden, 2026

189 kr239 kr

-16%

Livet som gåva

P. C. Jersild

Inbunden, 2026

209 kr249 kr

Ruth Kvarnström-Jones - SIGNERAD - Systrarna på Sophiahemmet, Inbunden

Signerad!

Del 3

SIGNERAD - Systrarna på Sophiahemmet

Ruth Kvarnström-Jones

Inbunden, 2026

249 kr

Nyhet

Del 11

Medusa

Lars Kepler

Inbunden, 2026

269 kr

Pfeiffer Book of Successful Conflict Management Tools

AvJack Gordon

Häftad, Engelska, 2007

568 kr

Beställningsvara. Skickas inom 11-20 vardagar. Fri frakt över 249 kr.

Beskrivning

Produktinformation

Utgivningsdatum:2007-11-13
Mått:155 x 229 x 33 mm
Vikt:535 g
Format:Häftad
Språk:Engelska
Antal sidor:452
Förlag:John Wiley & Sons Inc
ISBN:9780470193440

Mer om författaren

Innehållsförteckning

How to Use This Resource. About the Editor.Introduction.PART 1: PRESENTATION AND DISCUSSION RESOURCES.1. The Art of Creative Fighting (H.B. Karp).2. Conflict-Resolution Strategies (Joan A. Stepsis).3. Win/Lose Situations (Gerry E. Wiley).4. A Taxonomy of Intergroup Conflict-Resolution Strategies (Daniel C. Feldman).5. Developing Collaboration in Organizations (Udai Pareek).6. Constructive Conflict in Discussions: Learning to Manage Disagreements Effectively (Julia T. Wood).7. Dealing with Disruptive People in Meetings (John E. Jones).8. Confrontational Communication (Merna L. Skinner).9. A Positive Approach to Resistance (H.B. Karp).10. Breaking Down Boundaries: Breaking Through Resistance (Ron Ashkenas).PART 2: EXPERIENTIAL LEARNING ACTIVITIES.Experiential Learning Activities: Conflict and the Team .1. What to Look for in Groups: An Observation Guide (Philip G. Hanson).2. Conflict Styles: Organizational Decision Making (Donald T. Simpson).3. Win As Much As You Can: An Intergroup Competition (W. Gellerman).4. Power Poker: What’s in It for Me? (Linda Raudenbush and Steve Sugar).5. Trouble in Manufacturing: Managing Interpersonal Conflict (John E. Oliver).6. Dynasell: Hidden Agendas and Trust (William W. Kibler).7. Current Status: A Feedback Activity on Trust (Robert N. Glenn).Experiential Learning Activities: Conflict and the Individual.8. Retaliatory Cycle: Introducing the Elements of Conflict (Daniel Dana).9. Alter Ego: Saying What You Mean (Duane C. Tway).10. Conflict Role Play: Resolving Differences (Robert P. Belforti, Lauren A. Hagan, Ben Markens, Cheryl A. Monyak, Gary N. Powell, Karen Sykas Sighinolfi).11. Resistance: A Role Play (H.B. Karp).12. Neutral Corner: Deciding on an Issue (Linda Raudenbush and Steve Sugar).13. Communication Games: Eliminating Unproductive (Don Morrison).14. The Company Task Force: Dealing with Disruptive Behavior (Suzanne W. Whitcomb).Experiential Learning Activities: Conflict and the Organization.15. Budget Cutting: Conflict and Consensus Seeking (Terry L. Maris).16. Winterset High School: An Intergroup-Conflict Simulation (Charles E. List).17. Crime-Fighting Task Force: Understanding Political Tactics in Groups (R. Bruce McAfee and Robert A. Herring III).18. Piccadilly Manor: Improving Decision Making in a Political Milieu (A. Carol Rusaw).19. Merger Mania: Understanding Intercultural Negotiation (John Chesser).20. Lindell-Billings Corporation: A Confrontational Role Play (Thomas H. Patten, Jr).PART 3: INVENTORIES, QUESTIONNAIRES, AND SURVEYS.1. Conflict Management Climate Index (Bob Crosby and John J. Scherer).2. Cornerstones: A Measure of Trust in Work Relationships (Amy M. Birtel, Valerie C. Nellen, and Susan B. Wilkes).3. The Team Effectiveness Critique (Mark Alexander).4. Trust-Orientation Profile (Myron R. Chartier).5. Conflict-Management Style Survey (Marc Robert).6. Communication Audit: A Pairs Analysis (Scott B. Parry).7. Inventory of Anger Communication (IAC) (Millard J. Bienvenu, Sr.).8. The Defensiveness Inventory (Beverly Byrum-Robinson and B.J. Hennig).