JON B. CHRISTIANSON is professor at the Institute for Health Services Research, University of Minnesota. EDWARD WAKIN is project coordinator at the Health Research Center, Institute for Research and Education, HealthSystem Minnesota.DAVID J. KNUTSON is director of health systems studies at the Institute for Research and Education, HealthSystem Minnesota.

• 1. The Challenge of Managing Chronic Illness: Pressures and Options 2. Defining the Chronic Illness Management Team.3. Learning from Clinical Research.4. Learning from Management Models.5. Challenges in Applying Work Group Models.6. Work Group Models in Action: Experiences of Ongoing Programs.7. Principles in the Design and Implementation of Chronic Illness Management Programs.8. How to Approach Restructuring Chronic Illness Management Programs.9. A Guide to Implementation.Appendix: Assessing Organizational Readiness for Restructuring Chronic Illness.

JON B. CHRISTIANSON is professor at the Institute for Health Services Research, University of Minnesota. EDWARD WAKIN is project coordinator at the Health Research Center, Institute for Research and Education, HealthSystem Minnesota.DAVID J. KNUTSON is director of health systems studies at the Institute for Research and Education, HealthSystem Minnesota.

• 1. The Challenge of Managing Chronic Illness: Pressures and Options 2. Defining the Chronic Illness Management Team.3. Learning from Clinical Research.4. Learning from Management Models.5. Challenges in Applying Work Group Models.6. Work Group Models in Action: Experiences of Ongoing Programs.7. Principles in the Design and Implementation of Chronic Illness Management Programs.8. How to Approach Restructuring Chronic Illness Management Programs.9. A Guide to Implementation.Appendix: Assessing Organizational Readiness for Restructuring Chronic Illness.