Organizational Master Plan Handbook

H. James Harrington, Frank Voehl

Harrington and Voehl present the most comprehensive and effective approach to optimizing an organization’s performance developed to date. It is must reading for those organizations seeking to prove maximum value to all stakeholders.—Tang Xiaofen, President of the Shanghai Association for Quality & President of the Shanghai Academy of Quality ManagementCompulsory reading for all leaders looking to maximize efficiency and effectiveness while navigating business in this risky global economy.—Acn. Shan Ruprai President APQO, National Chairman Australian Organisation for Quality, and Chairman AIBI Australia

• Overview of the Problem. What’s in an Effective Planning Process? Organization’s Master Plan. Change Management as Part of the Organization’s Master Plan. Trend Analysis. The Business Planning Process. The Strategic Business Planning Process. Strategic Improvement Plan. Developing the Strategic Plan. The Annual Operating Plan. Organization’s Master Plan Summary.