Mastering Communication and Collaboration

A comprehensive guide to teamwork and leadership for IT professionals

Häftad, Engelska, 2023

356 kr

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Beskrivning

As organisations shift towards a digital-first approach, the need for individuals with strong business acumen, interpersonal skills, and leadership capabilities has never been greater. This book aims to equip IT professionals with the knowledge and skills needed to collaborate and communicate effectively in today's fast-paced digital landscape.Mastering Communication and Collaboration aims to find common ground between technical, and non-technical individuals to improve communication in all areas of the business. Packed with actionable strategies and easy-to-read tools, tips and techniques, this book will help you improve your skills and become a more effective communicator and collaborator. Whether you're an aspiring leader or an experienced professional, this book is a must-have in your library.Offers practical tools and techniques for better teamwork and communication.Shares ideas from various sources to help you handle and understand complex scenarios.Provides practical strategies and easy-to-follow tips.A clear and accessible read, for everyone from business analysts and enterprise architects, to project managers and technical specialists.

Produktinformation

Utgivningsdatum:2023-11-14
Mått:170 x 244 x 7 mm
Vikt:232 g
Format:Häftad
Språk:Engelska
Antal sidor:122
Förlag:BCS Learning & Development Limited
ISBN:9781780176048

Utforska kategorier

Informationsteknik: allmänt inom Data och IT
Affärsapplikationer inom Data och IT

Mer om författaren

Angus McIlwraith has almost over 30 years experience in information risk & security. His experience includes C-level information security management, security training and education, web and digital media creation, risk management and journalism. He is a published author and has been a regular contributor to professional publications relating to security.

Recensioner i media

This beautifully written book will be invaluable to any technology specialist wishing to develop the soft skills that are so important to make a difference in the modern workplace. Easy to read with warmth and wisdom, and illustrated with practical examples, I highly recommend it.

Innehållsförteckning

Part 1: Introduction1: Background2: What is an IT Business Partner?Part 2: Communication3: The purpose and intention of communication4: Know your audience5: Communication – methods and tools6: Presenting data and information7: Interpreting data8: Feedback – why and how9: Communication clarity10: Obtaining feedback – methods11: Interpreting and responding to feedbackPart 3: Collaboration12: Why collaborate?13: Collaboration – methods and tools14: Collaboration – know yourself15: Analysing your collaboration skills16: Emotional intelligence and collaboration17: Personal branding18: Positive attitude19: Collaboration skills20: Active listening21: Storytelling22: Networking23: Adapting style to meet others needsPart 4: Summary24: Conclusion