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The ever-growing influence of the Internet has caused a paradigm shift in relationships between customers and companies. New types of interaction introduced by Web 1.0 have undergone a dramatic change in quantity and quality with the advent of Web 2.0. Web 3.0, better known as the Semantic Web, will also significantly impact how companies understand Customer Relationship Management (CRM). Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus provides an overview of the field of the Semantic Web, social Web, and CRM by uniting various research studies from different subfields. Providing a forum for the exchange of research ideas and practices, this book is a reference convergence point for professionals, managers, and researchers in the CRM field together with IT professionals. It also aims to explore the opportunities and challenges confronting organizations in the light of customers in Web 2.0 by using new technologies, including semantic technologies (Web 3.0).

Product design and development (PDD) is an area of increasing importance to industrial competitiveness. In a global market, the competitive advantage of companies lies not only in mastering existing processes and methodologies, but also on their ability to pursue different directions, providing increased value to their customers. The Handbook of Research on Trends in Product Design and Development: Technological and Organizational Perspectives provides a snapshot of the current issues, trends, challenges, and future perspectives of product design and development, which is an area of growing interest and increasingly recognized importance for industrial competitiveness and economic growth. Product design and development is affecting not only industry, but society in general, as new and innovative products shape our way of life. This handbook is unique in that it explores product design and development not only from a technological standpoint, but from a sociological perspective, as well. It includes contributions from 58 experts in 15 countries.

Technology continues to benefit different aspects of our society. As such, the health and social care field has begun to utilize these advantages towards improvements in health informatics and healthcare applications. Information Systems and Technologies for Enhancing Health and Social Care provides the latest and most relevant research on the understanding, expansion, and solutions on technologies used for improvements in the health and social care field. This book is useful for academics, industry leaders, and professionals interested in the latest advancements in technology and its impact on health care.

Corporations accumulate a lot of valuable data and knowledge over time, but storing and maintaining this data can be a logistic and financial headache for business leaders and IT specialists. Uncovering Essential Software Artifacts through Business Process Archaeology introduces an emerging method of software modernization used to effectively manage legacy systems and company operations supported by such systems. This book presents methods, techniques, and new trends on business process archeology as well as some industrial success stories. Business experts, professionals, and researchers working in the field of information and knowledge management will use this reference source to efficiently and effectively implement and utilize business knowledge.

Organizations and enterprises are becoming more competitive about enlarging their target markets and developing innovative products and services, all the while transforming their business models to better fit the new technological era. Enterprise Interoperability (EI) is an emerging and thriving research domain, but a lack of standardized guidelines inhibit its complete reuse. Revolutionizing Enterprise Interoperability through Scientific Foundations offers information on the latest advancements and research for Enterprise Interoperability knowledge as well as core concepts, theories, and future directions. This book is an essential resource for researchers and practitioners in the Enterprise Interoperability field and related areas.

Applying methodologies of Software Process Improvement (SPI) is an effective way for businesses to remain competitive in the software industry. However, many organizations find implementing software process initiatives challenging. Agile Estimation Techniques and Innovative Approaches to Software Process Improvement reviews current SPI techniques and applications through discussions on current and future trends as well as the presentation of case studies on SPI implementation. Ideal for use by academics, students, and policy-makers, as well as industry professionals and managers, this publication provides a complete overview of current tools and methodologies regarding Software Process Improvement.

Applying methodologies of Software Process Improvement (SPI) is an effective way for businesses to remain competitive in the software industry. However, many organizations find implementing software process initiatives challenging. Agile Estimation Techniques and Innovative Approaches to Software Process Improvement reviews current SPI techniques and applications through discussions on current and future trends as well as the presentation of case studies on SPI implementation. Ideal for use by academics, students, and policy-makers, as well as industry professionals and managers, this publication provides a complete overview of current tools and methodologies regarding Software Process Improvement.

Courses in computer programming combine a number of different concepts, from general problem-solving to mathematical precepts such as algorithms and computational intelligence. Due to the complex nature of computer science education, teaching the novice programmer can be a challenge. Innovative Teaching Strategies and New Learning Paradigms in Computer Programming brings together pedagogical and technological methods to address the recent challenges that have developed in computer programming courses. Focusing on educational tools, computer science concepts, and educational design, this book is an essential reference source for teachers, practitioners, and scholars interested in improving the success rate of students.

Information and communication technologies are widely used to improve organizational efficiency and ensure effective workflows. Technology and software systems provide the opportunity to improve productivity and efficiency when used correctly; however, professionals continue to encounter challenges in a variety of settings. Improving Organizational Effectiveness with Enterprise Information Systems analyzes the challenges and solutions associated with integrating new technologies in organizations, including key topics in cloud computing, project management, and operational procedure development and implementation. This publication is an essential reference source for senior managers, CIOs, ICT professionals, project managers, researchers, academicians, and upper level students interested in the applications and advances in ICTs and IS.

Technological advances in thermal imaging have had far-reaching impacts on the fields of biology and medicine. By studying the diverse applications in thermal imaging, significant contributions can be made in modern life sciences. Innovative Research in Thermal Imaging for Biology and Medicine is a thorough reference source that offers in-depth discussions on emerging advancements in thermal imaging techniques and provides interdisciplinary perspectives on its diverse applications. Highlighting relevant topics such as microvascular imaging, vascular optics, body cryotherapy, and myofascial trigger points, this publication is ideal for all academicians, graduate students, practitioners, and researchers who are interested in studying the latest advances in thermal imaging as it relates to medicine and biology.

In a globalizing and expanding world, the need for research centered on analysis, representation, and management of landscape components has become critical. By providing development strategies that promote resilient relations, this book promotes more sustainable and cultural approaches for territorial construction. The Handbook of Research on Methods and Tools for Assessing Cultural Landscape Adaptation provides emerging research on the cultural relationships between a community and the ecological system in which they live. This book highlights important topics such as adaptive strategies, ecosystem services, and operative methods that explore the expanding aspects of territorial transformation in response to human activities. This publication is an important resource for academicians, graduate students, engineers, and researchers seeking a comprehensive collection of research focused on the social and ecological components in territory development.

In the digital age, online courses have progressed as popular modes of learning that provide interactive and collaborative learning in educational settings. The open education movement is enabled by the internet and combines the sharing of ideas, resources, and practices among all people in order to advance ideas and knowledge to a new generation of students. Massive open online courses (MOOC) provide a new way of learning for all levels of education. Emerging Trends, Techniques, and Tools for Massive Open Online Course (MOOC) Management is a critical scholarly resource that addresses the difficulties and challenges in MOOC design, implementation, management, and deployment. This comprehensive and timely publication aims to be an essential reference source, building on the available literature in the field of e-learning and online course management while providing for further research opportunities in this dynamic field. Featuring coverage on a wide variety of topics such as gamification in e-learning, plagiarism detection programs, and language online courses, this book is a valuable resource for instructional designers, IT professionals, software developers, academicians, and education professionals seeking current research on the impact of new methodologies and frameworks used in the lifecycle of open online courses.

Despite the advances that have been made in programming, there is still a lack of sufficient methods for quality control. While code standards try to force programmers to follow a specific set of rules, few tools exist that really deal with automatic refactoring of this code, and evaluation of the coverage of these tests is still a challenge. Code Generation, Analysis Tools, and Testing for Quality is an essential reference source that discusses the generation and writing of computer programming and methods of quality control such as analysis and testing. Featuring research on topics such as programming languages, quality assessment, and automated development, this book is ideally designed for academicians, practitioners, computer science teachers, enterprise developers, and researchers seeking coverage on code auditing strategies and methods.

The ever-growing influence of the Internet has caused a paradigm shift in relationships between customers and companies. New types of interaction introduced by Web 1.0 have undergone a dramatic change in quantity and quality with the advent of Web 2.0. Web 3.0, better known as the Semantic Web, will also significantly impact how companies understand Customer Relationship Management (CRM). Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus provides an overview of the field of the Semantic Web, social Web, and CRM by uniting various research studies from different subfields. Providing a forum for the exchange of research ideas and practices, this book is a reference convergence point for professionals, managers, and researchers in the CRM field together with IT professionals. It also aims to explore the opportunities and challenges confronting organizations in the light of customers in Web 2.0 by using new technologies, including semantic technologies (Web 3.0).

Product design and development (PDD) is an area of increasing importance to industrial competitiveness. In a global market, the competitive advantage of companies lies not only in mastering existing processes and methodologies, but also on their ability to pursue different directions, providing increased value to their customers. The Handbook of Research on Trends in Product Design and Development: Technological and Organizational Perspectives provides a snapshot of the current issues, trends, challenges, and future perspectives of product design and development, which is an area of growing interest and increasingly recognized importance for industrial competitiveness and economic growth. Product design and development is affecting not only industry, but society in general, as new and innovative products shape our way of life. This handbook is unique in that it explores product design and development not only from a technological standpoint, but from a sociological perspective, as well. It includes contributions from 58 experts in 15 countries.

It is widely agreed throughout the world that education and access to education are human rights. In order to accommodate the educational needs of people globally, technology will be required that supports inclusion and promotes equity for both learning processes and governance in educational institutions. In order to achieve this, technological resources must be designed to be accessible and usable for all individuals by implementing user-centered design (UCD) and user experience design (UXD) processes. UXD and UCD Approaches for Accessible Education is an academic research publication that explores thoughts and experiences on accessible and equitable education from perspectives on human-computer interaction, user research, and design thinking. It seeks to improve the understanding on how technology should be designed to truly contribute to and support accessibility and equity in education. Featuring a wide range of topics such as online courses, inclusive education, and virtual reality, this publication is essential for academicians, curriculum designers, researchers, instructional designers, educational software developers, IT consultants, policymakers, administrators, and students.