About our authors David A. Whetten is an emeritus professor at Brigham Young University. Prior to his retirement, he served as the Jack Wheatley Professor of Organizational Studies in the Marriott School. In addition, he served as Director of BYU’s Faculty Development Center.Prior to joining BYU, he was on the faculty at the University of Illinois for 20 years. During this time, he served as the Harry Gray Professor of Business Administration, Director of the Office of Organizational Research, and Associate Dean of the College of Commerce and Business Administration.In addition to his extensive list of professional publications, David served as founding editor of the Foundations for Organizational Science and editor of the Academy of Management Review. In addition, he has served on the editorial boards of 15 professional journals.He and his co-author Kim Cameron received the Distinguished Educator Award from the Organizational Behavior Teaching Society for their pioneering textbook, Developing Management Skills.A former president of the Academy of Management, David is also an Academy of Management Fellow and a recipient of the Academy’s Distinguished Citizenship Award. In addition, he’s been recognized as a Distinguished Scholar by the Academy’s Organization Management and Theory division and the Western Academy of Management, and as the Distinguished Researcher as well as the Distinguished Faculty by the BYU Marriott School.David has held visiting professorships at Jiaotong University in Xian, China; National Chengchi University in Taipei, Taiwan; and Oxford University.Kim Cameron is the William Russell Kelly Professor Emeritus of Management and Organizations in the Ross School of Business as well as Professor Emeritus of Higher Education in the School of Education at the University of Michigan. Past assignments include serving as Associate Dean and department chair in the Ross School, Dean of the Weatherhead School of Management at Case Western Reserve University, and Associate Dean in the Marriott School of Management at Brigham Young University. He organized and directed the Organizational Studies Division of the National Center for Higher Education Management Systems in Boulder, Colorado.Kim helped found the Center for Positive Organizations at the University of Michigan, which was awarded the Research Center Impact Award by the Academy of Management. He is a Fellow in the Academy of Management and a recipient of the Organizational Behavior Teaching Society’s Outstanding Educator Award.Kim’s past research on organizational virtuousness, downsizing and the development of leadership excellence has been published in more than 140 academic articles and 16 scholarly books. He was recently recognized as being among the top 10 scholars in the organizational sciences whose work has been most frequently downloaded from Google.Kim received BS and MS degrees from Brigham Young University and MA and PhD degrees from Yale University. He served on the National Research Council and was a Fulbright Distinguished Scholar. He is the proud father of seven children and 25 grandchildren.

• PERSONAL SKILLS Developing Self-AwarenessManaging Stress and Well-BeingSolving Problems Analytically and CreativelyINTERPERSONAL SKILLS Building Relationships by Communicating SupportivelyGaining Power and InfluenceMotivating PerformanceResolving ConflictGROUP SKILLS Empowering and Engaging OthersBuilding Effective Teams and TeamworkLeading Positive Change

About our authors David A. Whetten is an emeritus professor at Brigham Young University. Prior to his retirement, he served as the Jack Wheatley Professor of Organizational Studies in the Marriott School. In addition, he served as Director of BYU’s Faculty Development Center.Prior to joining BYU, he was on the faculty at the University of Illinois for 20 years. During this time, he served as the Harry Gray Professor of Business Administration, Director of the Office of Organizational Research, and Associate Dean of the College of Commerce and Business Administration.In addition to his extensive list of professional publications, David served as founding editor of the Foundations for Organizational Science and editor of the Academy of Management Review. In addition, he has served on the editorial boards of 15 professional journals.He and his co-author Kim Cameron received the Distinguished Educator Award from the Organizational Behavior Teaching Society for their pioneering textbook, Developing Management Skills.A former president of the Academy of Management, David is also an Academy of Management Fellow and a recipient of the Academy’s Distinguished Citizenship Award. In addition, he’s been recognized as a Distinguished Scholar by the Academy’s Organization Management and Theory division and the Western Academy of Management, and as the Distinguished Researcher as well as the Distinguished Faculty by the BYU Marriott School.David has held visiting professorships at Jiaotong University in Xian, China; National Chengchi University in Taipei, Taiwan; and Oxford University.Kim Cameron is the William Russell Kelly Professor Emeritus of Management and Organizations in the Ross School of Business as well as Professor Emeritus of Higher Education in the School of Education at the University of Michigan. Past assignments include serving as Associate Dean and department chair in the Ross School, Dean of the Weatherhead School of Management at Case Western Reserve University, and Associate Dean in the Marriott School of Management at Brigham Young University. He organized and directed the Organizational Studies Division of the National Center for Higher Education Management Systems in Boulder, Colorado.Kim helped found the Center for Positive Organizations at the University of Michigan, which was awarded the Research Center Impact Award by the Academy of Management. He is a Fellow in the Academy of Management and a recipient of the Organizational Behavior Teaching Society’s Outstanding Educator Award.Kim’s past research on organizational virtuousness, downsizing and the development of leadership excellence has been published in more than 140 academic articles and 16 scholarly books. He was recently recognized as being among the top 10 scholars in the organizational sciences whose work has been most frequently downloaded from Google.Kim received BS and MS degrees from Brigham Young University and MA and PhD degrees from Yale University. He served on the National Research Council and was a Fulbright Distinguished Scholar. He is the proud father of seven children and 25 grandchildren.

• PERSONAL SKILLS Developing Self-AwarenessManaging Stress and Well-BeingSolving Problems Analytically and CreativelyINTERPERSONAL SKILLS Building Relationships by Communicating SupportivelyGaining Power and InfluenceMotivating PerformanceResolving ConflictGROUP SKILLS Empowering and Engaging OthersBuilding Effective Teams and TeamworkLeading Positive Change

About our authors David A. Whetten is an emeritus professor at Brigham Young University. Prior to his retirement, he served as the Jack Wheatley Professor of Organizational Studies in the Marriott School. In addition, he served as Director of BYU’s Faculty Development Center.Prior to joining BYU, he was on the faculty at the University of Illinois for 20 years. During this time, he served as the Harry Gray Professor of Business Administration, Director of the Office of Organizational Research, and Associate Dean of the College of Commerce and Business Administration.In addition to his extensive list of professional publications, David served as founding editor of the Foundations for Organizational Science and editor of the Academy of Management Review. In addition, he has served on the editorial boards of 15 professional journals.He and his co-author Kim Cameron received the Distinguished Educator Award from the Organizational Behavior Teaching Society for their pioneering textbook, Developing Management Skills.A former president of the Academy of Management, David is also an Academy of Management Fellow and a recipient of the Academy’s Distinguished Citizenship Award. In addition, he’s been recognized as a Distinguished Scholar by the Academy’s Organization Management and Theory division and the Western Academy of Management, and as the Distinguished Researcher as well as the Distinguished Faculty by the BYU Marriott School.David has held visiting professorships at Jiaotong University in Xian, China; National Chengchi University in Taipei, Taiwan; and Oxford University.Kim Cameron is the William Russell Kelly Professor Emeritus of Management and Organizations in the Ross School of Business as well as Professor Emeritus of Higher Education in the School of Education at the University of Michigan. Past assignments include serving as Associate Dean and department chair in the Ross School, Dean of the Weatherhead School of Management at Case Western Reserve University, and Associate Dean in the Marriott School of Management at Brigham Young University. He organized and directed the Organizational Studies Division of the National Center for Higher Education Management Systems in Boulder, Colorado.Kim helped found the Center for Positive Organizations at the University of Michigan, which was awarded the Research Center Impact Award by the Academy of Management. He is a Fellow in the Academy of Management and a recipient of the Organizational Behavior Teaching Society’s Outstanding Educator Award.Kim’s past research on organizational virtuousness, downsizing and the development of leadership excellence has been published in more than 140 academic articles and 16 scholarly books. He was recently recognized as being among the top 10 scholars in the organizational sciences whose work has been most frequently downloaded from Google.Kim received BS and MS degrees from Brigham Young University and MA and PhD degrees from Yale University. He served on the National Research Council and was a Fulbright Distinguished Scholar. He is the proud father of seven children and 25 grandchildren.

• PERSONAL SKILLS Developing Self-AwarenessManaging Stress and Well-BeingSolving Problems Analytically and CreativelyINTERPERSONAL SKILLS Building Relationships by Communicating SupportivelyGaining Power and InfluenceMotivating PerformanceResolving ConflictGROUP SKILLS Empowering and Engaging OthersBuilding Effective Teams and TeamworkLeading Positive Change