Nathan J. Muller is an independent consultant specializing in telecommunications technology marketing, research, and education. A resident of Sterling, VA, he serves on the Editorial Board of the International Journal of Network Management, the Advisory Board of the American Alliance of Service Providers, and the Advisory Panel of Faulkner Information Services. Among the 21 books he has authored are The Desktop Encyclopedia of Telecommunications and Network Manager's Handbook.

• A Access Points Advanced Peer-to-Peer Networking Advanced Program-to-Program Communications American Standard Code for Information Interchange ARCnet Asset Management Asynchronous Communication Asynchronous Transfer Mode B Bluetooth Bridges Building Local Exchange Carriers C Cable Television Networks Client-Server Networks Competitive Local Exchange Carriers Computer-Telephony Integration Central Office Switches Centrex Competitive Local Exchange Carriers D Data Compression Data Switches Digital Subscriber Line Technologies Downsizing E Electronic Mail Electronic Software Distribution Ethernet Ethernet (10BaseT) Ethernet (100BaseT) Ethernet (1000BaseT) F Fiber Distributed Data Interface Fibre Channel Firewalls Frame Relay G Gateways H Help Desks Hertz Hierarchical Storage Management Home Phone-Line Networking Home Radio Frequency Networks Hubs I Incumbent Local Exchange Carriers Inifiniband Infrared Networking Inside Cable Wiring Inside Telephone Wiring Institute of Electrical and Electronics Engineers Integrated Access Devices Interexchange Carriers Inverse Multiplexers J Jitter L LAN Administration LAN Restoration LAN Telephony LAN Switching Laser Transmission Latency Local Exchange Carriers Local Multipoint Distribution Service M Media Converters Multiplexers Multichannel Multipoint Distribution Service Multiprotocol Label Switching N Network Backup Network Computing Network Design Tools Network Directory Services Network Drawing Tools Network Integration Network Interface Cards Network Management Systems Network Restoral Network Security Network Statistics Network Support O Open Systems Interconnection P Peer-to-Peer Networks Performance Baselining Ping Protocol Analyzers Proxy Servers Q Quality of Service R Redundant Array of Inexpensive Disks Remote Control Remote Monitoring Remote Node Repeaters Routers S Simple Network Management Protocol StarLAN Synchronous Communication Synchronous Data Link Control Synchronous Optical Network T T1 Lines Thin Client Architecture Token Ring Transceivers Transmission Control Protocol/Internet Protocol (TCP/IP) U Unified Messaging W Wireless Fidelity Wireless LANs Acronyms Index