Jan Andersen is Chief Executive Officer and Team Coordinator Research Support at the Danish Technical University. During his time working in research strategy and research planning, he has been involved in building up four very successful research support units. His focus is on the balance between the research level, strategic policy level and the administrative level. In this capacity, he advised the Rector of the Danish Technical University, Rectors and Deans of the University of Copenhagen and the former Royal Veterinary and Agricultural University. From 2003-2005, he headed the establishment of the University of Copenhagen’s research information system CURIS (PURE). He was member of the Advisory Board of LINK2US and BILAT projects, and was Head of the Nordic Association of University Administrators Working Group for Research Administrators and Industrial Liaison Officers. He is an expert on the EU framework programs and his specialty is long-term research planning, hereunder the participation in Horizon 2020 and the preparation for the forthcoming EU Framework Program. He was the Chairman for EARMA from 2010-2013 and is currently an EARMA board member. Since 2013, Jan Andersen was Chair of the COST BESTPRAC Targeted Network, a COST initiative aiming to advance the state of the art in excellent administration of transnational research projects. Research Coordinator, School of Humanities, Tallinn University, Tallinn, Estonia Susi Poli completed her professional doctorate at UCL Institute of Education. Her thesis has looked at women leaders in higher education (HE) institutions in several countries in Europe to shed light, among others, on the key factors more likely to influence their career in the sector. Overall, this doctorate means for Susi the culmination of more than 15 years spent in HE and the reason why she feels to bring her insight into cultures and practices prevailing in the sector from a practitioner-researcher’s lens. In addition to this doctorate, Susi as professional staff member holds a position as Global brand manager in HE at the University of Bologna, after experiencing several roles in research management over the past years. Susi was an EARMA board member between 2014 and 2017 and has been part of the advisory board of the international project ‘RAAAP – Research Administration As A Profession’ led by S. Kerridge (Kent University) and S. Scott (Columbia University) and has carried out an extensive analysis of the data internationally.Susi is actively involved in setting up a social business in the UK arising from findings from her doctoral thesis, so centered around women as leaders in their life and career. Connecting academic research with real-life issues is now at the core of Susi’s efforts and passion. Pamela F. Miller, Ph.D., is Interim Executive Director of the Sponsored Projects Office (SPO) at the University of California Berkeley Prior to coming to Berkeley in 2009, she directed pre-award services at the University of San Francisco and the University of Southern Mississippi. She served as the President of the Society of Research Administrators International (SRAI) from 2008-2010 and has been a member of SRAI’s Distinguished Faculty since 2002. Dr. Miller is the co-chair of the SRAI’s Distinguished Faculty and Speaker's Bureau Subcommittee. She has received both the Hartford-Nicholsen and the Midwest Section’s Founders Awards from SRAI and served as editor of the Society’s journal from 1995-2001.

• 1. Who Are Today’s Research Managers?2. The European Research Environment3. The Global Research Environment4. Organizational Structures5. Research Strategy6. Preaward—Project Preparation7. Postaward8. Knowledge Exchange9. Research Infrastructure10. Indicators11. Dealing With Researchers and the Academic CommunityAcknowledgment 24812. Shaping Next Generation Researchers13. Ethics and Integrity14. Understanding Diversity, Gender Equality, and Cultures in Research Management and Administration15. Transferable Skills

Jan Andersen is Chief Executive Officer and Team Coordinator Research Support at the Danish Technical University. During his time working in research strategy and research planning, he has been involved in building up four very successful research support units. His focus is on the balance between the research level, strategic policy level and the administrative level. In this capacity, he advised the Rector of the Danish Technical University, Rectors and Deans of the University of Copenhagen and the former Royal Veterinary and Agricultural University. From 2003-2005, he headed the establishment of the University of Copenhagen’s research information system CURIS (PURE). He was member of the Advisory Board of LINK2US and BILAT projects, and was Head of the Nordic Association of University Administrators Working Group for Research Administrators and Industrial Liaison Officers. He is an expert on the EU framework programs and his specialty is long-term research planning, hereunder the participation in Horizon 2020 and the preparation for the forthcoming EU Framework Program. He was the Chairman for EARMA from 2010-2013 and is currently an EARMA board member. Since 2013, Jan Andersen was Chair of the COST BESTPRAC Targeted Network, a COST initiative aiming to advance the state of the art in excellent administration of transnational research projects. Research Coordinator, School of Humanities, Tallinn University, Tallinn, Estonia Susi Poli completed her professional doctorate at UCL Institute of Education. Her thesis has looked at women leaders in higher education (HE) institutions in several countries in Europe to shed light, among others, on the key factors more likely to influence their career in the sector. Overall, this doctorate means for Susi the culmination of more than 15 years spent in HE and the reason why she feels to bring her insight into cultures and practices prevailing in the sector from a practitioner-researcher’s lens. In addition to this doctorate, Susi as professional staff member holds a position as Global brand manager in HE at the University of Bologna, after experiencing several roles in research management over the past years. Susi was an EARMA board member between 2014 and 2017 and has been part of the advisory board of the international project ‘RAAAP – Research Administration As A Profession’ led by S. Kerridge (Kent University) and S. Scott (Columbia University) and has carried out an extensive analysis of the data internationally.Susi is actively involved in setting up a social business in the UK arising from findings from her doctoral thesis, so centered around women as leaders in their life and career. Connecting academic research with real-life issues is now at the core of Susi’s efforts and passion. Pamela F. Miller, Ph.D., is Interim Executive Director of the Sponsored Projects Office (SPO) at the University of California Berkeley Prior to coming to Berkeley in 2009, she directed pre-award services at the University of San Francisco and the University of Southern Mississippi. She served as the President of the Society of Research Administrators International (SRAI) from 2008-2010 and has been a member of SRAI’s Distinguished Faculty since 2002. Dr. Miller is the co-chair of the SRAI’s Distinguished Faculty and Speaker's Bureau Subcommittee. She has received both the Hartford-Nicholsen and the Midwest Section’s Founders Awards from SRAI and served as editor of the Society’s journal from 1995-2001.

• 1. Who Are Today’s Research Managers?2. The European Research Environment3. The Global Research Environment4. Organizational Structures5. Research Strategy6. Preaward—Project Preparation7. Postaward8. Knowledge Exchange9. Research Infrastructure10. Indicators11. Dealing With Researchers and the Academic CommunityAcknowledgment 24812. Shaping Next Generation Researchers13. Ethics and Integrity14. Understanding Diversity, Gender Equality, and Cultures in Research Management and Administration15. Transferable Skills