`The book should be read by anyone who wants to understand the changing global marketplace in software.'John B. Munson, Space Systems Division, Unisys Corporation

• Introduction Part I: The Software Challenge 1: Product-Process Strategy and Japan's Software Industry 2: The Technology: Recurring Problems and Integrated Solutions Part II: The Factory Approach 3: System Development Corporation: A U.S. Factory Experiment 4: Hitachi: Organizing for Process and Quality Control 5: Toshiba: Linking Productivity and Reusability 6: NEC: A Multiproduct, Multiprocess Factory Network 7: Fujitsu: Process Control to Automated Customization 8: Standardization and Cooperative R&D Conclusion 9: Software Development: From Craft to Factory Practice Appendixes A. Survey of Manager Emphases: The Process Spectrum B. Japanese and U.S. Project Performance C. Market Shares and Customer Satisfaction in Japan Notes Index

`The book should be read by anyone who wants to understand the changing global marketplace in software.'John B. Munson, Space Systems Division, Unisys Corporation

• Introduction Part I: The Software Challenge 1: Product-Process Strategy and Japan's Software Industry 2: The Technology: Recurring Problems and Integrated Solutions Part II: The Factory Approach 3: System Development Corporation: A U.S. Factory Experiment 4: Hitachi: Organizing for Process and Quality Control 5: Toshiba: Linking Productivity and Reusability 6: NEC: A Multiproduct, Multiprocess Factory Network 7: Fujitsu: Process Control to Automated Customization 8: Standardization and Cooperative R&D Conclusion 9: Software Development: From Craft to Factory Practice Appendixes A. Survey of Manager Emphases: The Process Spectrum B. Japanese and U.S. Project Performance C. Market Shares and Customer Satisfaction in Japan Notes Index