ELENA BECCALLI is Visiting Fellow in Accounting, London School of Economics, UK, and Associate Professor in Banking and Finance, Universit? degli Studi di Macerata, Italy.

• Introduction: Banks and Investment in IT New Strategic and Structural Tendencies in European Banking Evaluating the Performance of Investments in IT: Reflections on the Productivity Paradox The Evaluation of the Performance of IT Investments: An Empirical Analysis of the European Banking Industry Technical Change in the European Banking Industry: Methodological Problems and Empirical Results Possible Explanations of the Productivity Paradox in the European Banking Industry Conclusion

ELENA BECCALLI is Visiting Fellow in Accounting, London School of Economics, UK, and Associate Professor in Banking and Finance, Universit? degli Studi di Macerata, Italy.

• Introduction: Banks and Investment in IT New Strategic and Structural Tendencies in European Banking Evaluating the Performance of Investments in IT: Reflections on the Productivity Paradox The Evaluation of the Performance of IT Investments: An Empirical Analysis of the European Banking Industry Technical Change in the European Banking Industry: Methodological Problems and Empirical Results Possible Explanations of the Productivity Paradox in the European Banking Industry Conclusion

ELENA BECCALLI is Visiting Fellow in Accounting, London School of Economics, UK, and Associate Professor in Banking and Finance, Universit? degli Studi di Macerata, Italy.

• Introduction: Banks and Investment in IT New Strategic and Structural Tendencies in European Banking Evaluating the Performance of Investments in IT: Reflections on the Productivity Paradox The Evaluation of the Performance of IT Investments: An Empirical Analysis of the European Banking Industry Technical Change in the European Banking Industry: Methodological Problems and Empirical Results Possible Explanations of the Productivity Paradox in the European Banking Industry Conclusion