HELEN DICKINSON Senior Lecturer at the Health Services Management Centre, University of Birmingham, UK, and a senior researcher for the Third Sector Research Centre, UK. She has research interests in collaborative working, leadership and priority setting, and decision making and has authored, co-authored or editedeight books and overthirty peer reviewed journal articles in these areas. RUSSELL MANNION Professor of Health Systems at the Health Services Management Centre, University of Birmingham, UK. He also holds visiting professorships at the universities of Oslo, Norway, and New South Wales, Australia.

• Introduction; H.Dickinson & R. Mannion THE ROLE OF PROFESSIONALS IN IMPLEMENTING POLICY The Lost Health Service Tribe: In Search of Middle Managers; P. Hyde, E. Granter, L. McCann & J.Hassard Managing the Psychological Contract in Health and Social Care: the Role of Policy; D. Wainwright & S. Sambrook Autonomy in Health Care Practice: a Paradise Lost? P. Hupe Affording Discretion in How Policy Objectives are Achieved: Lessons from Clinical Involvement in Decision-Making; A. McDermott, M.Keating & M. Beynon Comparing the Quality of Working Life of Doctors with Other Workers Across Europe; A. Mark, S. Lewis & M.B rookes THE ROLE OF CULTURE AND INSTITUTIONS IN IMPLEMENTING POLICY The Role of Organizational Identity in Healthcare Mergers: an NHS Example; N. Lennox-Chhugani Organizational Networks – Can They Deliver Improvements in Health Care? S.D opson, E. Ferlie, L. Fitzgerald & G. McGivern Discourse in Healthcare Policy: Comparing UK and Canada; E. Oborn, M. Barrett, A. Komporozos-Athanasiou & Y. Chan Patient Safety: Whose Vision? K. Charles, L. McKee & S. McCann CASE STUDIES ON IMPLEMENTATION AND REFORM Inside Foundation Trust Hospitals: Using Archetype Theory to Understand how Freedoms Translate into Practice ; R. Addicott & F. Frosini Structuring Emergency Care: Policy and Organisational Behavioural Dimensions; P. Nugus, M. Sheikh & J. Braithwaite Chronicling Twenty Years of Health Reform in the Czech Republic; S.L. Oswald & R. McEldowney Achieving and Resisting Change: Workarounds Straddling and Widening Gaps; D. Debono, D. Greenfield, D. Black & J. Braithwaite Taking the Gaps Seriously: the Experience of Primary Health Care Networks in Western Canada; A. Casebeer & T. Reay A Very Unpleasant Disease: Successful Post-Crisis Management in a Hospital Setting; C. Pilbeam & D. Buchanan Conclusions; H. Dickinson & R. Mannion

HELEN DICKINSON Senior Lecturer at the Health Services Management Centre, University of Birmingham, UK, and a senior researcher for the Third Sector Research Centre, UK. She has research interests in collaborative working, leadership and priority setting, and decision making and has authored, co-authored or editedeight books and overthirty peer reviewed journal articles in these areas. RUSSELL MANNION Professor of Health Systems at the Health Services Management Centre, University of Birmingham, UK. He also holds visiting professorships at the universities of Oslo, Norway, and New South Wales, Australia.

• Introduction; H.Dickinson & R. Mannion THE ROLE OF PROFESSIONALS IN IMPLEMENTING POLICY The Lost Health Service Tribe: In Search of Middle Managers; P. Hyde, E. Granter, L. McCann & J.Hassard Managing the Psychological Contract in Health and Social Care: the Role of Policy; D. Wainwright & S. Sambrook Autonomy in Health Care Practice: a Paradise Lost? P. Hupe Affording Discretion in How Policy Objectives are Achieved: Lessons from Clinical Involvement in Decision-Making; A. McDermott, M.Keating & M. Beynon Comparing the Quality of Working Life of Doctors with Other Workers Across Europe; A. Mark, S. Lewis & M.B rookes THE ROLE OF CULTURE AND INSTITUTIONS IN IMPLEMENTING POLICY The Role of Organizational Identity in Healthcare Mergers: an NHS Example; N. Lennox-Chhugani Organizational Networks – Can They Deliver Improvements in Health Care? S.D opson, E. Ferlie, L. Fitzgerald & G. McGivern Discourse in Healthcare Policy: Comparing UK and Canada; E. Oborn, M. Barrett, A. Komporozos-Athanasiou & Y. Chan Patient Safety: Whose Vision? K. Charles, L. McKee & S. McCann CASE STUDIES ON IMPLEMENTATION AND REFORM Inside Foundation Trust Hospitals: Using Archetype Theory to Understand how Freedoms Translate into Practice ; R. Addicott & F. Frosini Structuring Emergency Care: Policy and Organisational Behavioural Dimensions; P. Nugus, M. Sheikh & J. Braithwaite Chronicling Twenty Years of Health Reform in the Czech Republic; S.L. Oswald & R. McEldowney Achieving and Resisting Change: Workarounds Straddling and Widening Gaps; D. Debono, D. Greenfield, D. Black & J. Braithwaite Taking the Gaps Seriously: the Experience of Primary Health Care Networks in Western Canada; A. Casebeer & T. Reay A Very Unpleasant Disease: Successful Post-Crisis Management in a Hospital Setting; C. Pilbeam & D. Buchanan Conclusions; H. Dickinson & R. Mannion

HELEN DICKINSON Senior Lecturer at the Health Services Management Centre, University of Birmingham, UK, and a senior researcher for the Third Sector Research Centre, UK. She has research interests in collaborative working, leadership and priority setting, and decision making and has authored, co-authored or editedeight books and overthirty peer reviewed journal articles in these areas. RUSSELL MANNION Professor of Health Systems at the Health Services Management Centre, University of Birmingham, UK. He also holds visiting professorships at the universities of Oslo, Norway, and New South Wales, Australia.

• Introduction; H.Dickinson & R. Mannion THE ROLE OF PROFESSIONALS IN IMPLEMENTING POLICY The Lost Health Service Tribe: In Search of Middle Managers; P. Hyde, E. Granter, L. McCann & J.Hassard Managing the Psychological Contract in Health and Social Care: the Role of Policy; D. Wainwright & S. Sambrook Autonomy in Health Care Practice: a Paradise Lost? P. Hupe Affording Discretion in How Policy Objectives are Achieved: Lessons from Clinical Involvement in Decision-Making; A. McDermott, M.Keating & M. Beynon Comparing the Quality of Working Life of Doctors with Other Workers Across Europe; A. Mark, S. Lewis & M.B rookes THE ROLE OF CULTURE AND INSTITUTIONS IN IMPLEMENTING POLICY The Role of Organizational Identity in Healthcare Mergers: an NHS Example; N. Lennox-Chhugani Organizational Networks – Can They Deliver Improvements in Health Care? S.D opson, E. Ferlie, L. Fitzgerald & G. McGivern Discourse in Healthcare Policy: Comparing UK and Canada; E. Oborn, M. Barrett, A. Komporozos-Athanasiou & Y. Chan Patient Safety: Whose Vision? K. Charles, L. McKee & S. McCann CASE STUDIES ON IMPLEMENTATION AND REFORM Inside Foundation Trust Hospitals: Using Archetype Theory to Understand how Freedoms Translate into Practice ; R. Addicott & F. Frosini Structuring Emergency Care: Policy and Organisational Behavioural Dimensions; P. Nugus, M. Sheikh & J. Braithwaite Chronicling Twenty Years of Health Reform in the Czech Republic; S.L. Oswald & R. McEldowney Achieving and Resisting Change: Workarounds Straddling and Widening Gaps; D. Debono, D. Greenfield, D. Black & J. Braithwaite Taking the Gaps Seriously: the Experience of Primary Health Care Networks in Western Canada; A. Casebeer & T. Reay A Very Unpleasant Disease: Successful Post-Crisis Management in a Hospital Setting; C. Pilbeam & D. Buchanan Conclusions; H. Dickinson & R. Mannion