CHRISTIANSEN JAMES has a Masters Degree and MBA from the University of Chicago and a Ph.D in Management from INSEAD. He has worked as a consultant for the Boston Consulting Group and Bain and Company and currently works as a Manager for Renaissance Worldwide in London and Paris.

'Christiansen's books are good! I am fond of saying that most business books are simply an article that has been stretched to book length for the convenience of the author. Nothing could be further from the truth in this case. Christiansen's books are packed with insights and examples and are quite tightly written. The use of clinical data is quite elegant and is pitched at exactly the right level. I found myself feeling incredibly 'proud.' While I had nothing to do with Christiansen's work, it felt good to have had an association with someone whose work is of this calibre.' - Michael Brimm, Professor of Organizational Behaviour, INSEAD 'Christiansen captures the key managerial issues and tools in the fostering of innovation and defines managerial roles and tasks in a very insightful and useful way. A key readling for senior executives who worry about how to make their firms more innovative.' - Yves Doz, Timken Chaired Professor of Global Technology and Innovation, INSEAD 'Business leaders know if their companies fail to innovate, they are doomed. Christiansen explores the complexity of the innovation system and shows what makes it tick. He writes convincingly that it is possible to improve the innovation performance of virtually any company.' - Gary E. McGraw, Vice President, Technological Innoation, Eastman Chemical Company 'This book is about creating a culture of innovation. Chrsitansen's approach to the issue will strike a chord with experienced executives. It is practical, actionable and designed to help us to make effective improvements to our innovation system.' - from the preface by Xavier Mosquet, Senior Vice President, Boston Consulting Group

• Introduction PART 1: A WIDE RANGE OF TOOLS IMPACT INNOVATION PERFORMANCE The Chemical Residues Story Interpreting the Chemical Residues Story A Framework for Thinking About Innovation PART 2: HOW TO MANAGE AN INNOVATION SYSTEM IMPROVEMENT PROGRAMME Planning and Sequencing Change Different Managers' Roles in Implementing Change Two Common Paths of Innovation System Evolution The Evolution of Idea Generation, Funding and Development Systems The Impact of Industry and Strategy on Innovation System Design PART 3: CONCLUSION Appendices