JAMES CHRISTIANSEN has a Masters degree and MBA from the University of Chicago and a PhD. in Management from INSEAD. He has worked as a consultant for the Boston Consulting Group and Bain and Company and currently works as a Manager for Renaissance Worldwide in London and Paris.

'Christiansen's books are good! I am fond of saying that most business books are simply an article that has been stretched to book length for the convenience of the author. Nothing could be further from the truth in this case. Christiansen's books are packed with insights and examples and are quite tightly written. The use of clinical data is quite elegant and is pitched at exactly the right level. I found myself feeling incredibly 'proud.' While I had nothing to do with Christiansen's work, it felt good to have had an association with someone whose work is of this calibre.' - Michael Brimm, Professor of Organizational Behaviour, INSEAD 'Managers will find this a valuable handbook to help them carry out systematic and thorough reviews of the management processes in their companies.' - Strategy 'Building the Innovative Organization is about developing management systems which foster and encourage the innovation necessary to keep up with the fast-paced change of today's business environment, rather than just maintain routine operations. Companies and managers who are serious about changing their organization will find chapters on corporate and business unit management tools specifically for strategy and goals, structure and process, personnel management and culture.' - Gulf Business Reviews of Competitive Innovation Management by the same author: 'Insightful and useful...a key read for senior executives who worry about how to make their firms more innovative.' - Yves Doz, Professor of Global Technology and Innovation, INSEAD 'Christiansen's approach will strike a chord with experienced executives. It is practical, actionable and effective.' - Xavier Mosquet, Senior Vice President, Boston Consulting Group

• Introduction How Innovation Works and How Corporate Managers can Influence the Process Corporate and Business Unit Management Tools 1: Structure and Process Corporate and Business Unit Management Tools 2: Personnel Management and Culture Corporate and Business Unit Management Tools 3: Strategy and Goals, or Purpose Corporate-Level Tools for Managing Projects and Ideas Ways General Managers can Influence Individual Projects Asking People to Help you Improve your Innovation Management System Conclusion