Susan K. Miller-Cochran, now Executive Director of General Education at The University of Arizona, helped shape the writing programs at The University of Arizona from 2015–2020 and North Carolina State University from 2007–2015. Prior to that, she was an English/ESL faculty member at Mesa Community College in Arizona. Dr. Miller-Cochran served as president of the Council of Writing Program Administrators (2015–2017). Her work focuses on the intersections of technology, second-language writing and writing program administration. A widely published and popular presenter, Dr. Miller-Cochran is also a co-author with Rochelle L. Rodrigo on the "Cengage Guide to Research" (Cengage Learning). She received both her Master of Teaching English as a Second Language (MTESL) and her Ph.D. in English, with a concentration in Rhetoric/Composition and Linguistics, from Arizona State University.

• Part I: THE WRITING PROCESS.1. Critical Thinking, Reading, and Writing.2. Drafting in Stages.3. Revising, Editing, and Proofreading.4. Writing and Analyzing Arguments.5. Writing in Academic Disciplines.ASSIGNMENT GUIDE: KEYS TO COMMON GENRES.Part II: THE RESEARCH PROCESS.6. Research: A Conversation with Sources.7. Searching for Sources.8. How to Evaluate Sources.9. How to Avoid Plagiarizing.10. How to Use, Integrate, and Document Sources.Part III: MLA DOCUMENTATION.11. Citing Sources in Your Paper, MLA Style.12. MLA List of Works Cited.13. A Student's Research Paper, MLA Style.Part IV: APA, CSE, AND CHICAGO DOCUMENTATION.14. Citing Sources in Your Paper, APA Style.15. APA List of References.16. A Student's Research Paper, APA Style.17. CSE Style of Documentation.18. Excerpt from a Student's Research Paper, CSE Style.19. Chicago Manual of Style: Endnotes, Footnotes, and Bibliography.20. Excerpt from a Student's Research Paper, Chicago Style.Part V: DESIGN, MEDIA, AND PRESENTATION.21. Document Design.22. Visuals.23. Online Communication Forums.24. Oral and Multimedia Presentations.25. Portfolios.26. Resumes and Letters of Application.27. Business Letters and Memos.Part VI: STYLE: THE FIVE C'S.28. First C: Cut.29. Second C: Check for Action.30. Third C: Connect.31. Fourth C: Commit.32. Fifth C: Choose the Best Words.33. Revising for Style: A Student's Drafts.34. Style Tips.Part VII: COMMON SENTENCE PROBLEMS.35. Trouble Spots and Terms.36. Fixing a Sentence Fragment.37. Run-ons and Comma Splices.38. Sentence Snarls.39. Verbs.40. Passive Voice.41. Subject-Verb Agreement.42. Pronouns.43. Adjectives and Adverbs.44. Relative Clauses and Relative Pronouns.Part VIII: PUNCTUATION, MECHANICS, AND SPELLING.45. Commas.46. Apostrophes.47. Quotation Marks.48. Semicolons and Colons.49. Other Punctuation Marks.50. Italics/Underlining.51. Capitalization.52. Abbreviations.53. Numbers.54. Hyphens.55. Online Guidelines.56. Spelling.Part IX: WRITING ACROSS LANGUAGES AND CULTURES.57. Language Diversity and Edited American English: Challenges for Multilingual Writers.58. Nouns and Articles.59. Verbs and Verb Forms.60. Sentence Structure and Word Order.61. Prepositions and Idioms.62. Language Learners' FAQs.Part X: GLOSSARIES.63. Words to Watch For: Glossary of Usage.64. Glossary of Grammatical Terms.Index.