Ms. Ann Shaffer is the author of NEW PERSPECTIVES ON MICROSOFT® WORD 365 and has contributed to many other Cengage publications. She has more than 30 years of experience as a developmental editor and co-author of books, journal articles and multimedia in a variety of fields, including computer science, mathematics, history, engineering and social sciences. She holds a master’s degree in English from the University of Wisconsin-Madison.

• 1. Creating and Editing a Document. WD 1-1.Writing a Business Letter and Formatting a Flyer.2. Navigating and Formatting a Document. WD 2-1.Editing an Academic Document According to MLA Style.3. Creating Tables and a Multipage Report. WD 3-1.Writing a Recommendation.4. Enhancing Page Layout and Design. WD 4-1.Creating a Newsletter.5. Working with Templates, Themes, and Styles. WD 5-1.Creating a Summary Report.6. Using Mail Merge. WD 6-1.Creating a Form Letter, Mailing Labels, and a Phone Directory.7. Collaborating with Others and Integrating Data. WD 7-1.Preparing an Information Sheet.8. Customizing Word and Automating Your Work. WD 8-1.Automating a Template for a Tour Waiver.9. Creating Online Forms Using Advanced Table Techniques. WD 9-1.10. Managing Long Documents. WD 10-1.Creating a Survey Report.

Ms. Ann Shaffer is the author of NEW PERSPECTIVES ON MICROSOFT® WORD 365 and has contributed to many other Cengage publications. She has more than 30 years of experience as a developmental editor and co-author of books, journal articles and multimedia in a variety of fields, including computer science, mathematics, history, engineering and social sciences. She holds a master’s degree in English from the University of Wisconsin-Madison.

• 1. Creating and Editing a Document. WD 1-1.Writing a Business Letter and Formatting a Flyer.2. Navigating and Formatting a Document. WD 2-1.Editing an Academic Document According to MLA Style.3. Creating Tables and a Multipage Report. WD 3-1.Writing a Recommendation.4. Enhancing Page Layout and Design. WD 4-1.Creating a Newsletter.5. Working with Templates, Themes, and Styles. WD 5-1.Creating a Summary Report.6. Using Mail Merge. WD 6-1.Creating a Form Letter, Mailing Labels, and a Phone Directory.7. Collaborating with Others and Integrating Data. WD 7-1.Preparing an Information Sheet.8. Customizing Word and Automating Your Work. WD 8-1.Automating a Template for a Tour Waiver.9. Creating Online Forms Using Advanced Table Techniques. WD 9-1.10. Managing Long Documents. WD 10-1.Creating a Survey Report.