Stephen Hartley is a leading practitioner, consultant, educator, researcher, author and coach in project management. He has 25 years of cross-industry experience and is the author of seven books on project management and related topics.

'Stephen Hartley is without doubt Australia's leading authority on project management. This book is the bible for any current or future project manager.' - Dr Tim Baker, author of The End of the Performance Review

• List of tables and figures Acronyms and abbreviations About the author Preface Using this textbook Project management life-cycle on a page 1. Project management: An adaptable body of knowledge 2. Organisational capability: Emerging strategy, justification and capability 3. Stakeholder management: Strategies for continuous engagement 4. Scope management: Delivering on changing expectations 5. Time management: Developing and controlling the schedule 6. Cost management: Ending the reliance on the budget variance 7. Quality management: Achieving technical excellence and customer satisfaction 8. Human resource management: Developing and maintaining individual and team performance 9. Communications management: Matching intent with outcome 10. Risk management: Proactively managing uncertainty, complexity and change 11. Procurement management: Embedding value into the project 12. Integration management: Unifying a coordinated approach Appendix 1: Issue matrix Appendix 2: Activity-based learning Appendix 3: Project management templates GlossaryBibliographyIndex

Stephen Hartley is a leading practitioner, consultant, educator, researcher, author and coach in project management. He has 25 years of cross-industry experience and is the author of seven books on project management and related topics.

'Stephen Hartley is without doubt Australia's leading authority on project management. This book is the bible for any current or future project manager.' - Dr Tim Baker, author of The End of the Performance Review

• List of tables and figures Acronyms and abbreviations About the author Preface Using this textbook Project management life-cycle on a page 1. Project management: An adaptable body of knowledge 2. Organisational capability: Emerging strategy, justification and capability 3. Stakeholder management: Strategies for continuous engagement 4. Scope management: Delivering on changing expectations 5. Time management: Developing and controlling the schedule 6. Cost management: Ending the reliance on the budget variance 7. Quality management: Achieving technical excellence and customer satisfaction 8. Human resource management: Developing and maintaining individual and team performance 9. Communications management: Matching intent with outcome 10. Risk management: Proactively managing uncertainty, complexity and change 11. Procurement management: Embedding value into the project 12. Integration management: Unifying a coordinated approach Appendix 1: Issue matrix Appendix 2: Activity-based learning Appendix 3: Project management templates GlossaryBibliographyIndex